Turn this role into an interview — a resume and cover letter built around what this employer wants.
Kids for the Future is seeking a Billing Specialist to manage medical billing for Valley View Health Center. You will submit claims electronically, follow up on denials, post payments, reconcile remittance advices, and maintain AR to support timely cash flow.
The role requires strong attention to detail, the ability to work with insurers, providers, and patients, and a commitment to accurate, compliant billing practices. A high school diploma and medical billing experience are required.
The Billing Specialist is responsible for ensuring Valley View Health Center (VVHC) claims are accurately submitted, processed, posted, and resolved in a timely manner. This role manages all aspects of medical billing on behalf of VVHC, including claim submission, denial follow-up, payment posting, accounts receivable management, and patient billing support. The Billing Specialist plays a critical role in maintaining cash flow, billing compliance, and positive patient financial experiences.
Provide excellent customer service by assisting patients in understanding billing statements, charges, insurance coverage, and payment responsibilities, including establishing payment arrangements as needed.
Work directly with insurance companies, providers, and patients to ensure claims are processed and paid accurately and timely.
Submit claims electronically through the current practice management system and clearinghouse.
Correct and resubmit any rejected or denied claims by the end of the following business day whenever possible.
Ensure all claims are submitted accurately and within required timeframes.
Follow up on claim denials and rework or resubmit claims as necessary to ensure proper reimbursement.
Maintain accurate accounts receivable records, including logging payments from insurance companies and patients and maintaining current balances.
Monitor aging accounts receivable and prioritize follow-up on claims reaching 30 days or older.
Verify insurance eligibility and rebill insurance companies as required.
Reconcile remittance advices and scan Explanation of Benefits (EOBs).
Process employee deductions on a bi-weekly basis as assigned.
Assist in preparing documentation for refunds to patients or insurance companies.
Generate and mail patient statements according to established billing cycles and procedures.
Attend meetings, conferences, and training related to billing, claims processing, and revenue cycle operations and share relevant information with appropriate staff.
Serve as a representative of the Fiscal Department on assigned CAC committees.
Assist with tasks that support the organization’s mission, vision, and values.
Serve as a backup for Medical and Dental Patient Access Representatives as needed.
High School Diploma or equivalent.
Minimum of six (6) months of training with a computer and bookkeeping background.
At least one (1) year of experience working in a medical billing setting.
Minimum of one (1) year of experience operating personal computers.
Typing speed of 30 keystrokes per three (3) minutes with a maximum of three (3) errors.
Experience working in a Federally Qualified Health Center (FQHC) setting.
This position operates in a well-lighted office environment. Occasional local or regional travel may be required for meetings, conferences, or training sessions. Work is fast-paced and deadline-driven and involves managing multiple priorities. The role generally involves low-to-moderate levels of stress.