Billing Specialist

Midwest Insurance Company; Springfield (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading insurance provider is seeking a motivated Human Resources Generalist in Springfield, Illinois. This full-time position requires excellent customer service skills, with responsibilities including managing customer inquiries, monitoring accounts, and assisting accounting functions. The ideal candidate will possess a high school diploma, alongside experience in customer service and proficiency in Microsoft Office programs. Strong organizational skills and attention to detail are essential for success in this role.

Qualifications

• 1 year minimum in Telephone Customer Service; 3+ years preferred.
• Strong aptitude for detail and urgency in task completion is needed.
• Ability to work independently and follow direction.

Responsibilities

• Take phone calls from customers and answer their questions.
• Monitor insureds’ receivables and collections daily.
• Prepare various accounting entries and perform accounts payable functions.
• Process and monitor checks for the Claims Division.
• Assist supervisor with special projects.

Skills

Excellent communication skills

Organizational skills

Multi-tasking ability

Detail-oriented

Ability to work under tight deadlines

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Human Resources Generalist at Midwest Insurance Company

Reports To: Senior Accountant

Hours: 9:00am - 6:00pm, Monday-Friday

Job Summary

• Takes phone calls from customers, answers their questions and processes their payments.
• Monitors insureds’ receivables and collections on a daily basis.
• Prepares various accounting entries and performs accounts payable functions.
• Processes and monitors checks for the Claims Division.
• Assists supervisor with various special projects.

Skill and Ability Profile

The individual will have excellent communication and organizational skills, be a good listener, and have the ability to multi-task. принимает team and help whenever necessary is key. The candidate will possess a strong aptitude for detail, a sense of urgency relative to task completion/timeliness and be able to work under tight deadlines. The ability to work independently and take direction is also required.

Required Experience

• Telephone Customer Service: 1 year minimum; 3+ years preferred.
• Working knowledge of computer programs, such as Microsoft Word, Excel, and Outlook.

Required Education

• High School Diploma or equivalent.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Customer Service and Administrative

Industry

Insurance