BILLING SPECIALIST

Pillars of Wellness; Schererville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

IRA with match

PTO

Flexible schedule

Job summary

Pillars of Wellness in Indiana is seeking a Billing Specialist to join our compassionate team. This role focuses on reviewing patient bills, preparing and transmitting claims, and supporting mental health professionals with administrative tasks in a client‑centered practice.

The ideal candidate has at least one year of medical billing experience, knowledge of insurance guidelines, and proficiency with billing software and EMR systems.

Qualifications

• Minimum of one year medical billing experience.
• Knowledge of insurance guidelines.
• Experience with billing software and EMR systems.
• Strong communication and multitasking abilities.
• Collaborative team player with cross‑department collaboration.

Responsibilities

• Review patient bills for accuracy and completeness.
• Prepare, review, and transmit claims using billing software (electronic and paper).
• Follow up on unpaid claims within standard billing cycle.
• Obtain referrals and pre‑authorizations as required.
• Answer patient or insurer inquiries about accounts.
• Provide administrative support to mental health professionals and related documents.

Skills

Medical billing

Insurance knowledge

EMR software

Multitasking

Team player

Tools

Billing software

EMR system

Job description

Description

Pillars of Wellness is a mental health therapy practice providing in‑person and telehealth services across Indiana and Illinois. Our team is dedicated to matching every client with the right clinician and supporting our staff with a well‑organized, tech‑savvy administrative team behind the scenes.

Position title

Billing Specialist

Overview

We are seeking a reliable and compassionate Billing Specialist to join our team. The Billing Specialist will play a critical role in creating a warm and welcoming atmosphere, managing incoming calls, and providing administrative support to our mental health professionals. The ideal candidate will have excellent communication skills, exceptional attention to detail, and experience in medical billing, and will work with our billing department to streamline billing into our EMR system.

Responsibilities

• Review patient bills for accuracy and completeness, and obtain any missing information.
• Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.
• Follow up on unpaid claims within the standard billing cycle time frame.
• Obtain referrals and pre‑authorizations as required.
• Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
• Provide administrative support to mental health professionals, including preparing and processing forms, documents, and reports.

Qualifications

• One year of medical billing experience is required.
• Knowledge of insurance guidelines.
• Competent use of computer systems and electronic medical records.
• Ability to multitask.
• The ideal candidate is a collaborative team player who values open communication, builds positive relationships across departments, and is committed to supporting both colleagues and clients. They approach challenges with a solutions‑oriented mindset and contribute to a positive, accountable, and supportive work environment.

Benefits

• Health, dental, and vision insurance
• IRA with 3% Company Match
• Paid Time Off (PTO)
• 10 Paid Holidays
• Wellness Days
• Professional Development Days
• Flexible Schedule
• Career & organizational growth opportunities