Billing Specialist

Park Avenue Center; Minneapolis (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

401k match

Training provided

Life insurance

Short-term disability

Dental

Vision

Voluntary life

Voluntary long-term disability

Job summary

Park Avenue Center in Minneapolis, MN, seeks a Billing Support Specialist to ensure accurate billing and compliance. You will verify attendance in the EHR, coordinate funding details with internal partners and payers, and manage insurance claims and denials as part of a proactive team.

The role requires experience with EHR/billing systems, strong data integrity, and confidentiality. Competitive benefits and wage scale reflect experience and responsibilities.

Qualifications

• Experience with an Electronic Health Records (EHR) system or computer billing system preferred.
• Ability to plan, organize and prioritize work to achieve outcomes.
• Analytical, data entry, mathematical and problem-solving skills.
• Knowledge of confidentiality issues.

Responsibilities

• Verify and enter client attendance into the EHR accurately.
• Coordinate with Assessors, Counselors and payers to verify funding details.
• Maintain communication with Billing Manager and Clinical Staff regarding data for records and billing.
• Enter data in DAANES and ensure timeliness.
• Process monthly insurance verifications using MN-ITS or EHR and obtain necessary authorizations.
• Submit insurance claims to clearinghouse or insurance carriers electronically.
• Follow up on unpaid or rejected claims and resubmit as needed.
• Prepare appeal letters to carriers with supporting information.
• Suggest process improvements within the department.

Skills

EHR experience

Billing experience

Analytical skills

Data entry

Confidentiality knowledge

Tools

Procentive

Job description

Our mission is to empower people to improve their lives by living our core values of:

Clients First - Own It - Believe It - Get Better - Got Your Back

Park Avenue Center provides evidence-based, gender-specific drug and alcohol treatment in south Minneapolis, Minnesota. First established in 1979, Park Avenue Center is a community-based program that proudly serves Minnesota’s less fortunate individuals in beautiful settings. Using evidence-based best practices, we have maintained a reputation for the highest quality of services at extremely low rates. Clients we serve typically struggle with multiple barriers including mental illness, homelessness, financial problems, legal issues, and an overall lack of emotional support. Utilizing a multidisciplinary approach, our staff includes Licensed Alcohol and Drug Counselors, Licensed Psychologists, Social Workers and a Registered Nurse. Our robust Mental Health Team allows us to help clients address their various needs. We take pride in the quality of our services and the magnificent environment we have created. As a result, we are able to live our mission!

Position Summary:

The Billing Support Specialist is responsible for various auditing and clerical tasks to ensure both billing accuracy and compliance.

Essential Functions:

• Verify and enter client group and individual attendance into the Electronic Health Records (EHR) system ensuring accuracy and compliance
• Work with internal partners (i.e. Assessors and Counselors) and payers to verify or obtain funding for clients and ensure accuracy of funding details
• Maintain regular communication with Billing Manager and Clinical Staff regarding client data pertinent to records and the billing function
• Complete and/or monitor accurate and timely data in Drug and Alcohol Abuse Normative Evaluation System (DAANES)
• Complete monthly insurance verifications or changes using state MN-ITS system or EHR. When changes occur, work with clinical staff to complete necessary paperwork and obtain new authorizations in a timely manner, avoiding non-coverage and non-payment
• Submit insurance claims to clearinghouse or individual insurance companies electronically
• Follow up with insurance carriers on unpaid or rejected claims and resubmitting the claims as necessary
• Prepare appeal letters to insurance carriers when not in agreement with claim denials; collect necessary information to accompany appeal
• Contribute to department process improvement ideas, training, and implementation

Education / Licensure / Certification:

• Previous experience with an Electronic Health Records (EHR) system or computer billing system strongly preferred. Preference will be given to candidates with billing experience in Procentive.
• Ability to plan, organize and prioritize work to achieve outcomes
• Must have analytical, data entry, mathematical and problem-solving skills
• Must have a working knowledge of issues regarding confidentiality

The starting wage is $22.00 to $25.00 per hour based on previous experience. We offer a competitive benefits package including generous paid time off, a training stipend, a 401k match up to 4%, employer paid life insurance and short term disability, and a variety of voluntary benefits: medical, dental, vision, voluntary life, and voluntary long term disability.

Benefits:

• 120 hours PTO accrued in year one
• 4% 401k match after 6 months
• Company-paid training,
• Employer-paid life insurance and short-term disability, contribution to medical,
• Access to dental, vision, voluntary life, and voluntary long-term disability.

Park Avenue Center is an Equal Opportunity Employer