Billing Operations Director: Revenue & Process Excellence

Carestream Dental LLC; Northern (KY); Hybrid; USD 145,000 - 160,000; Full time

Job summary

Carestream Dental LLC is seeking a Director of Billing Operations to lead a team focused on streamlining billing processes and ensuring completeness and accuracy across the product suite.

The role involves designing billing system architecture, configuring profiles and terms, and ensuring ASC 606 compliance. Collaboration with Finance, Product, and Commercial teams is essential to drive operational excellence in a fast-growing SaaS environment.

Qualifications

• 7+ years of hands-on experience in SaaS billing operations, subscription management, or revenue operations.
• 3+ years of team leadership or direct management experience.
• Expert proficiency with subscription billing platforms (Stripe Billing, Zuora, Chargebee, or similar).
• Deep expertise in SaaS billing models including recurring, usage-based, seat-based, and hybrid pricing, with strong knowledge of ASC 606 revenue recognition.
• Hands-on experience with Salesforce and SAP ERP systems; healthcare software experience preferred.

Responsibilities

• Design and implement billing system architecture to support complex pricing models and subscription management.
• Configure and maintain customer billing profiles, contract terms, and payment arrangements.
• Ensure ASC 606 revenue recognition for subscription and usage-based billing.
• Manage product catalog configuration, pricing tiers, and billing rules in CPQ and billing systems.
• Partner with Finance and Accounting to validate billing accuracy against contractual terms.

Skills

SaaS billing operations

Team leadership

Cross-functional collaboration

ASC 606 knowledge

Billing analytics

Education

Bachelor's degree in Finance/Accounting

Tools

Stripe Billing

Zuora

Chargebee

Salesforce

SAP ERP

Job description

Carestream Dental LLC is seeking a Director of Billing Operations to lead a team focused on streamlining billing processes and ensuring completeness and accuracy across the product suite.

The role involves designing billing system architecture, configuring profiles and terms, and ensuring ASC 606 compliance. Collaboration with Finance, Product, and Commercial teams is essential to drive operational excellence in a fast-growing SaaS environment.