Billing/Follow-up/Cash Specialist

Jobtailor; Seattle (WA); On-site; USD 48,000 - 72,000; Full time

Job summary

Jobtailor seeks a skilled Medical Billing Specialist in Seattle to manage accounts receivable follow-up and ensure accurate billing and reimbursement. You will work with payer portals and EDI systems, handling reconsiderations and appeals while maintaining meticulous documentation.

The role focuses on timely collections, compliant practices, and cross-functional collaboration with hospital staff. A CRCS credential or equivalent certification is highly valued, with strong Windows environment

Qualifications

• Experience with medical billing and AR follow-up in hospital or clinic settings.
• Familiarity with EDIs and payer websites for claim status.
• Basic project management experience preferred.

Responsibilities

• Ensure accounts are billed/reimbursed promptly and accurately.
• Manage daily WIP and meet team production expectations.
• Document follow-ups clearly and adhere to processes.
• Apply compliant billing practices per regulatory requirements.
• Use payer tools to assess claim status efficiently.
• Escalate account concerns through proper channels.
• Write and track reconsiderations and appeals.
• Classify and post adjustments as needed.
• Review credit balances and resolve issues per standards.
• Handle incoming correspondence in an organized, efficient manner.
• Participate in daily huddles and team discussions.
• Support process improvements and back up teammates as needed.
• Provide timely customer service to payers, patients, families and staff.
• Collaborate with departmental staff to utilize resources effectively.

Skills

Medical Billing

Accounts Receivable Follow-Up

Electronic Data Interchange Systems

Reconsiderations and Appeals Writing

Credit Balance Review

Documentation Management

Project Management

Education

Bachelor’s degree or equivalent

Certified Revenue Cycle Specialist (CRCS)

Medical Billing Credential

Tools

Epic

Relay Health

Xactimed

Med Assets

Job description

• Ensure assigned accounts are promptly and accurately billed and/or reimbursed
• Achieve documented team production expectations on assigned accounts, including daily management of WIP in all systems
• Conduct thorough follow-up and maintain clear, professional documentation while adhering to processes
• Apply compliant billing practices in accordance with regulatory and departmental requirements
• Use tools and resources, including payer websites, to assess claim status efficiently
• Escalate account concerns through appropriate documented internal and external channels
• Write and track reconsiderations and appeals professionally and efficiently
• Classify and post adjustments appropriately
• Review credit balances for accuracy and process resolution steps according to departmental standards
• Manage incoming correspondence in an organized, efficient, and effective manner
• Participate in daily huddles, team meetings, and ad hoc discussions
• Support team process improvements and objectives, including backing up team members as needed
• Provide timely customer service to payers, patients, families, staff from other departments, and co-workers
• Collaborate with departmental staff and utilize other resources appropriately

Requirements

• Minimum of one year of professional or hospital billing or accounts receivable follow-up experience, OR minimum of two years experience in a Revenue Cycle role working primarily with payors, OR completion of the Seattle Children's Revenue Cycle Coordinator program or accredited medical billing/coding program
• Minimum of two years of experience in Windows environment
• Bachelor’s degree or certified medical billing credential such as CRCS, Certified Revenue Cycle Specialist preferred
• More than two years clinic or hospital billing or accounts receivable follow-up experience preferred
• Experience working with medical claims and electronic data interchange systems, e.g. Epic, Relay Health, Xactimed/Med Assets preferred
• Medical billing/coding experience preferred
• Basic project management experience preferred
• Must be physically based in Washington State

Core Competencies

Demonstrates expertise in medical billing practices, accounts receivable follow-up, and compliance with regulatory requirements. Proficient in utilizing electronic data interchange systems and providing exceptional customer service within a revenue cycle environment.

Highest-signal resume keywords

• Medical Billing Experience
• Accounts Receivable Follow-Up
• Electronic Data Interchange Systems
• Certified Revenue Cycle Specialist
• Windows Environment Proficiency

Hard Skills

• Medical Billing
• Accounts Receivable Management
• Claim Status Assessment
• Reconsiderations and Appeals Writing
• Credit Balance Review
• Process Resolution
• Documentation Management
• Project Management

Soft Skills

• Professional Communication
• Team Collaboration
• Customer Service

Certifications & Qualifications

• Certified Revenue Cycle Specialist
• Medical Billing Credential

Industry Keywords

• Revenue Cycle
• Billing Practices
• Regulatory Compliance
• Payer Websites
• WIP Management

Tools & Technologies

• Epic
• Relay Health
• Xactimed
• Med Assets