Billing & Collection Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Berkshire Health Systems is looking for a qualified candidate for billing and collection of all account receivables across its entities. The role requires strong organizational and customer service skills, as well as knowledge of third party billing. Successful candidates will have an Associates Degree and prior registration experience preferred. This position plays a critical role in ensuring accurate billing and compliance with payer regulations in a dynamic environment.

Qualifications

• Prior registration and admitting experience preferred.
• Knowledge of third party billing required.
• Strong understanding of confidentiality in the workplace.

Responsibilities

• Responsible for billing and collection of account receivables.
• Maintain expert knowledge of payer and government rules.
• Utilize multiple systems for billing duties.

Skills

Exceptional customer service skills

Strong typing skills

Organizational skills

Ability to interpret third party agreements

Ability to handle stressful situations

Education

Associates Degree

Tools

Personal computer

Job description

This role is responsible for the billing and collection of all account receivables for all BHS entities. The fiscal aspects are from the initial billing to primary payer, secondary payer billing and follow-up through final resolution of the accounts. Utilize payer websites to maintain expert knowledge of payer and government rules and regulations. Utilizes multiple systems to perform all aspects of billing duties.

Position Qualifications

• Experience: Prior registration and admitting experience preferred.
• Education and Training: Level of knowledge associated with Associates Degree.
• License, Certification & Registration: None.
• Other Requirements:
  • Knowledge of third party billing and personal computer experience.
  • Expert knowledge of and ability to interpret third party contractual agreements.
  • Professional presentation with exceptional customer service skills including oral, written and telephone communication.
  • Ability to consistently maintain high level of confidentiality.
  • Strong typing skills and computer systems experience.
  • Must possess and demonstrate strong organizational skills.
  • Ability to speak the English language in a clearly understandable manner.
  • Ability to troubleshoot, maintain proper operation of business equipment.
  • Ability to handle stressful situations calmly and rationally and meet deadlines with a high volume of interruptions.