Billing and Collections Representative - Physician Billing

Covenant Health; Lubbock (TX); On-site; USD 22,000 - 34,000; Full time

Job summary

Providence is seeking a Billing Specialist to perform all billing, collection and follow-up for direct, third party and government patient accounts. You will serve as a resource and trainer with minimal supervision, researching payer guidelines to maintain revenue integrity and routing complex inquiries.

Join Providence caregivers and contribute to a culture focused on patient-centered care while supporting compliance and timely filing across our medical groups.

Qualifications

• 2 years patient accounting experience in a physician office, hospital, or medical collections.
• Extensive customer service skills as well as computer application.
• Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Responsibilities

• Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts.
• Identifies correct coding initiative via thorough research of the claim through payer management guidelines and systems.
• Analyzes reporting for leaders to ensure compliance and prevent filing deadlines from hindering revenue intake.

Skills

Patient accounting experience

Customer service

Billing and collections

Education

2 years college or equivalent

Business experience

Job description

Description

Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision. This individual is able to readily identify and respond to claim denial trends; postings error trends and/or complex inquiry calls for the purpose of routing. This individual identifies correct coding initiative via thorough research of the claim through use of available payer management guidelines and systems in order to maintain highest integrity of the Medical Group as well as to prevent filing deadline that would otherwise hinder revenue intake. This individual is responsible for analysis of various reporting to the appropriate leader to ensure compliance.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2 years Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
• Extensive Customer Service Skills as well as computer application.
• Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Preferred Qualifications:

• Coursework/Training: 1 year of college or Business experience.
• Medical Business Office experience in a physician office or hospital.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pay Range: $16.14 - $24.69