Biller

Northeast Orthopaedic Alliance; Concord (NH); On-site; USD 45,000 - 60,000; Full time

Job summary

The Billing Office Coordinator position supports the Business Office by handling day-to-day coverage and back-up for assigned functions, assisting supervisors and the manager, and maintaining positive relationships with patients, families, providers, and staff.

Primary duties include charge entry, AR follow-up, EOB review, and cross-covering in a fast-paced orthopaedic setting while contributing to a positive work environment and collaborative teamwork.

Qualifications

• High school diploma required; associate’s degree preferred.
• Medical billing & coding certification preferred.
• Experience with orthopaedics claims processing and coding desired.
• Excellent interpersonal and communication skills.
• Positive attitude with flexibility and adaptability.
• Strong problem-solving and conflict-resolution abilities.

Responsibilities

• Charge entry of service provided by Concord Orthopaedics providers including CPT and ICD-10 code review, billing modifiers, payment entry, and account error correction.
• Accounts receivable follow-up on unpaid claims, explanation of benefits review, denied claims processing, and appeals.
• Cross-cover other areas of the Business Office as directed by the Business Office Supervisor and/or Manager.
• Participate in creating and maintaining a positive, high-quality work environment.
• Build collaborative relationships with peers and employees across organizational lines.
• Other duties as assigned to meet the business needs of Concord Orthopedics.

Skills

Interpersonal skills

Communication skills

Adaptability

Conflict resolution

Problem solving

Positive attitude

Education

High school diploma

Associate’s degree

Job description

SUMMARY:

The Billing Office Coordinator is responsible for assisting the Business Office Supervisors and Manager with day-to-day coverage and support of assigned functions of the Business Office. Works as a member of the Business Office team to reach departmental goals and objectives. Maintains positive relationships with patients, family members, providers, and fellow employees.

JOB DUTIES

• Charge entry of service provided by Concord Orthopaedics providers including CPT and ICD-10 code review, billing modifiers, payment entry, and account error correction.
• Accounts receivable follow-up on unpaid claims, explanation of benefits review, denied claims processing, and appeals.
• Cross-cover other areas of the Business Office as directed by the Business Office Supervisor and/or Manager.
• Participate in creating and maintaining a positive, high-quality work environment.
• Build collaborative relationships with peers and employees across organizational lines.
• Other duties as assigned to meet the business needs of Concord Orthopedics.

QUALIFICATIONS

• High school diploma required, associate’s degree preferred.
• Medical billing & coding certification preferred.
• Previous orthopaedics claims processing and coding experience desired.
• Excellent interpersonal and communication skills.
• Positive attitude with the ability to be flexible and adaptive.
• Proven ability to problem solve with conflict resolution.
• Ability to maintain composure when confronted with fast paced and stressful situations.

PHYSICAL REQUIREMENTS

This position requires minimal reaching, bending, kneeling, squatting, and lifting. The position also requires moderate to extensive keyboarding, moderate walking, and frequent sitting