Bilingual Warehouse Supervisor – 1st Shift
CERTCO INC
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Benefits offered by this job
Job summary
Certco, Inc. in Madison, WI is seeking a Bilingual Warehouse Supervisor for 1st shift. You will lead a team, coordinate daily warehouse activities, and ensure safety and accuracy while communicating in both English and Spanish.
The role emphasizes developing employees, solving problems, and driving productivity in a fast-paced distribution environment. A new Warehouse Management System (WMS) is being implemented, offering opportunities to learn technology and improve processes.
Qualifications
- 3 years of related experience in warehouse leadership.
- High school diploma or equivalent and strong math skills.
- Experience with powered industrial equipment; WMS experience preferred.
- Bilingual in English and Spanish; strong communication and leadership.
Responsibilities
- Oversee and supervise warehouse employees, coaching and developing staff.
- Communicate daily priorities and operational standards in English and Spanish.
- Monitor productivity, quality, attendance and performance; enforce policies.
- Assist with training, onboarding, safety and process improvements.
- Coordinate daily activities and interact with other supervisors and departments.
- Maintain inventory accuracy and support WMS implementation.
Skills
Education
Tools
Job description
CERTCO INC Madison, Wisconsin, United States
Bilingual Warehouse Supervisor – English/Spanish
Certco, Inc. | Daniels Street | Madison, WI
Certco is looking for an experienced Bilingual Warehouse Supervisor who is fluent in English and Spanish to join our team at our Daniels Street location.
This is a great opportunity for an experienced warehouse leader who enjoys working with people, developing employees, solving problems, and making a difference in a fast-paced distribution environment. Your ability to communicate effectively in both English and Spanish will be an important part of helping our team succeed.
As a Warehouse Supervisor, you will be responsible for leading employees, coordinating daily warehouse activities, maintaining safety and productivity standards, and ensuring work is completed accurately and efficiently.
- Supervise, lead, coach, and develop warehouse employees
- Communicate daily expectations and operational priorities to the team
- Provide direction and support to employees in both English and Spanish
- Monitor productivity, quality, attendance, and overall performance
- Hold employees accountable to established expectations and company policies
- Assist with training and onboarding new employees
- Promote a safe, clean, and productive work environment
- Coordinate daily warehouse activities and adjust priorities as business needs change
- Identify and help resolve operational issues and workflow challenges
- Work closely with other supervisors, managers, and departments to keep operations running smoothly
- Communicate important information between employees, shifts, and management
- Help maintain inventory accuracy and proper product handling
- Support the implementation and continued use of our Warehouse Management System (WMS)
- Perform other duties as assigned by management
This position provides an opportunity to make a direct impact on our warehouse team and operations. We are looking for someone who wants to be more than just a supervisor—someone who wants to develop people, improve processes, and help create a strong team culture.
Your ability to communicate in both English and Spanish will allow you to build stronger relationships with employees, improve communication, and help ensure everyone understands expectations and has the tools they need to be successful.
Certco is in the process of implementing a brand-new Warehouse Management System (WMS), making this an exciting time to join our warehouse operations.
The right candidate will have the opportunity to learn new technology, help employees adapt to new processes, identify opportunities for improvement, and play an important role in the continued development of our warehouse operations.
- Previous warehouse leadership or supervisory experience
- Experience working in a fast-paced warehouse or distribution environment
- Fluent in both English and Spanish
- Strong leadership and communication skills
- Ability to coach, motivate, and develop employees
- Strong organizational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and commitment to accuracy
- Comfortable using computers and learning new technology
- Strong commitment to safety and teamwork
- Ability to lead by example and hold employees accountable
At Certco, we believe our people are what make our company successful. This is an opportunity to join a company where you can make a difference, develop your leadership skills, and build a long-term career.
We offer a strong benefits package, including extremely affordable health insurance, 401(k) with company match and profit sharing, paid time off, wellness programs, tuition reimbursement, and other employee benefits.
If you're an experienced warehouse leader who is fluent in English and Spanish and looking for an opportunity where you can lead, develop people, learn new technology, and grow with a company, we'd love to hear from you.
Join Certco and help us build an even stronger warehouse team!
Schedule: Tuesday - Saturday
Hours: Tuesday - Friday: 8:30am - Close and Saturdays: 5:45am - Close
We can discuss typical end times for each day during the interviewing process
Position Summary
As a Warehouse Supervisor, you will play a key role in managing and coordinating activities for our warehouse personnel, ensuring workflow optimization, productivity, and a commitment to safety. Your focus will be to oversee the accurate movement of inventory, uphold our rigorous safety protocols, and drive performance within your team. Your contribution will ensure we maintain a productive, organized, and safe warehouse that exceeds customer expectations.
Essential Job Functions
- Oversee and regulate all warehouse functions, fostering a highly productive environment
- Mentor and develop team members through hands-on training and coaching
- Provide instruction and evaluations for equipment operators
- Uphold safety standards and ensure a secure working environment for all employees
- Navigate employee relations, including initiating appropriate disciplinary actions when necessary
- Respond promptly and professionally to customer inquiries, striving for 100% customer satisfaction
- Maintain a clean, organized, and efficient warehouse environment
- Communicate critical production details to the Director of Warehousing and fellow shift leaders to ensure seamless operations
- Execute additional tasks and duties as assigned by the Director of Warehousing
- Is regular in attendance and complies with the Company Attendance Policy
Knowledge, Skills, and Abilities
- Knowledge of warehouse shipping and receiving functions
- Knowledge of and skill in using computer software, including Microsoft Office suite
- Skill in operating various office equipment, such as personal computer, calculator, fax and copy machine
- Ability to pay close attention to detail and coordinate various activities simultaneously
- Ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner
- Ability to work with minimal supervision
- Ability to maintain confidentiality
Education and Experience
- High school graduate or equivalent and excellent math skills
- 3 Years of related experience
- Experience working with powered industrial equipment
- Warehouse Management System (WMS) experience preferred
- D.O.T. and Logistics experience preferred
- Experience in identifying operational issues, recommending and implementing strategies to resolve problems
- Experience building and maintaining relationships within a team
Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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