Bilingual Universal Banker & Customer Advocate

Point Bank; Denton (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

PointBank in Denton County, Texas seeks a full-time Teller to deliver premier customer service, process transactions, and promote bank products. You will handle daily teller duties, balance cash, and support branch operations while upholding security and compliance standards.

The role emphasizes courteous service, cross-selling opportunities, and maintaining accurate records within CRM systems, contributing to branch goals and customer satisfaction.

Qualifications

• Bilingual English/Spanish preferred.
• Strong customer service and communication skills.
• Ability to promote and refer bank products to customers.

Responsibilities

• Provide prompt, efficient, and friendly service to customers; assist with transactions and inquiries.
• Identify opportunities to promote and refer bank products to meet customer financial needs.
• Follow branch policies and procedures; handle cash and teller duties accurately and securely.
• Assist in balancing cash drawer and maintaining ATM/ITM functions.
• Support sales campaigns and cross-sales to help achieve branch goals.

Skills

Bilingual English/Spanish

Job description

PointBank in Denton County, Texas seeks a full-time Teller to deliver premier customer service, process transactions, and promote bank products. You will handle daily teller duties, balance cash, and support branch operations while upholding security and compliance standards.

The role emphasizes courteous service, cross-selling opportunities, and maintaining accurate records within CRM systems, contributing to branch goals and customer satisfaction.