Bilingual Teller Preferred - Signal Butte Walmart

Desert-Financial-Credit-Union; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Desert Financial Credit Union in Mesa, AZ is seeking a Bilingual Teller to join the Signal Butte Walmart team. The role emphasizes accurate cash handling, friendly member service, and the ability to explain basic financial options.

You will welcome members, process transactions, and support branch goals while adhering to compliance standards. Prior cash handling and sales experience are valued, and notary or NMLS credentials are a plus.

Qualifications

• High School diploma or GED.
• 1+ years of experience in Sales and Service.
• Notary and NMLS preferred.
• Demonstrates accuracy in processing transactions and adherence to procedures.

Responsibilities

• Greet members, manage lobby traffic, and provide courteous support.
• Process deposits, withdrawals, payments, and account servicing accurately.
• Identify member needs via consultative conversations and referrals.
• Promote digital tools and self-service options to improve engagement.
• Maintain records, follow compliance policies, and resolve issues promptly.
• Collaborate with teammates to achieve branch goals.

Skills

Cash handling

Customer service

Sales experience

Bilingual communication

Education

Notary

NMLS

Job description

Bilingual Teller Preferred - Signal Butte Walmart

Job Category : Sales Associate

Full-Time

On-site

Locations

Showing 1 location

Mesa, AZ 85209, USA

Description

Tellers contribute to the success of the credit union and its members by delivering accurate, efficient, and exceptional service experiences. They focus on service excellence and financial wellbeing by building trust through member transactions, handling cash responsibly, and engaging in basic consultative conversations to identify member needs. Tellers exemplify Desert Financial's dedication to outstanding service by performing every transaction with precision, adhering to operational and compliance standards, and providing courteous, solutions-oriented support to every member. As key members of the branch team, they build foundational knowledge of credit union products and services while developing the skills to support members’ financial wellbeing, promote self-service adoption, and maintain a welcoming, inclusive branch environment.

What you will do here:

Build trusted member relationships by welcoming members to the branch, managing lobby traffic and appointment scheduling, and providing courteous, professional, and solutions-oriented support that fosters long-term trust.

Deliver accurate, compliant, and professional service by processing member transactions such as deposits, withdrawals, check payments, and account servicing with precision and care. Uphold operational standards, follow compliance policies, take ownership of issue resolution, and act promptly on potential fraud or security concerns.

Engage members in consultative conversations to identify member financial needs, provide basic financial guidance, and submit qualified referrals that support member financial wellbeing and deepen relationships.

Use and promote digital tools and CRM systems to accurately complete transactions, maintain data integrity, and assist members in adopting self-service options for convenience and engagement.

Pursue continuous learning and development by participating in coaching, feedback sessions, and cross-training opportunities to enhance personal performance and support branch goals.

Other duties as assigned.

What you will need:

High School Diploma or GED required.

1+ years of experience in Sales and Service required.

Previous experience with cash handling preferred.

Demonstrates a high level of accuracy and focus in processing transactions, maintaining records, and adhering to procedures; recognizes and resolves discrepancies proactively required.

Displays genuine care, patience, and professionalism in every interaction; recognizes member emotions and responds appropriately to build trust and strengthen relationships required.

Adapts quickly to evolving processes, technologies, and priorities while maintaining a positive and solutions-focused mindset in a fast-paced, dynamic environment required.

Communicates clearly and confidently; actively listens to understand member needs and convey information accurately required.

Contributes positively to branch goals through teamwork, communication, and shared accountability; supports peers and fosters a cooperative, inclusive environment required.

Demonstrates comfort with technology and eagerness to learn new systems or tools; embraces ongoing feedback and professional growth opportunities required.

Notary - State Certification within 30 days preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Preferred

NMLS

NOTARY

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.