Bilingual Teller — Member Services & Cash Expert

Desert-Financial-Credit-Union; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Desert Financial Credit Union in Phoenix is seeking a Teller to deliver accurate, friendly service, manage member transactions with precision, and promote financial wellbeing. You will engage in basic consultative conversations and use CRM tools to support member needs and self-service adoption.

The role emphasizes learning branch operations to foster a welcoming, inclusive environment. Requirements include a High School Diploma or GED and 1+ year of sales and service experience; notary

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in Sales and Service required.
• Notary – State Certification within 30 days preferred.

Responsibilities

• Build trusted member relationships by welcoming members to the branch, managing lobby traffic and appointment scheduling, and providing courteous, professional, solutions-oriented support.
• Process member transactions such as deposits, withdrawals, check payments, and account servicing with precision and adherence to policies.
• Engage members in consultative conversations to identify needs and submit qualified referrals.
• Use and promote digital tools and CRM systems to complete transactions and encourage self-service options.
• Participate in coaching, feedback sessions, and cross-training to support branch goals.
• Other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Teamwork

Adaptability

Education

High School Diploma or GED

Tools

CRM systems

Job description

Desert Financial Credit Union in Phoenix is seeking a Teller to deliver accurate, friendly service, manage member transactions with precision, and promote financial wellbeing. You will engage in basic consultative conversations and use CRM tools to support member needs and self-service adoption.

The role emphasizes learning branch operations to foster a welcoming, inclusive environment. Requirements include a High School Diploma or GED and 1+ year of sales and service experience; notary