Bilingual Teller - BA Branch

Westreet-Credit-Union; Broken Arrow (OK); On-site; USD 17,908 - 24,796; Full time

Job summary

Westreet-Credit-Union is seeking a Teller to provide outstanding member service by handling deposits, withdrawals, and basic financial transactions. You will greet members, answer questions, and promote products to meet member needs.

The role requires 6 months to 1 year of retail or cash handling experience and a friendly, detailed-oriented approach. Candidates should have a High School diploma or GED and proficient use of Microsoft Office.

Qualifications

• Excellent communication skills, both oral and written.
• Attention to detail in handling transactions.
• Ability to work well in a team and provide a positive member experience.

Responsibilities

• Assist members with financial transactions, including deposits, withdrawals, loan payments, and issuing negotiable instruments.
• Greet members warmly and maintain a welcoming environment.
• Promote tailored financial solutions to fit member needs.

Skills

Excellent communication

Detail oriented

Team player

Customer service orientation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Tellers are the face of WeStreet Credit Union and are responsible for providing the highest level of service to members by performing Teller transactions, servicing accounts, responding to questions, and other transactional needs. Tellers are responsible for being friendly, professional, courteous, and should proactively look for opportunities to go above-and-beyond for members. Tellers are a valuable part of our team and help WeStreet stay true to our shared vision of serving and enriching the lives of others.

Responsibilities will include, but are not limited to the following:

• Assist members with financial transactions, including deposits, withdrawals, loan payments, and issuing negotiable instruments
• Greet members with a genuine smile and maintain a welcoming environment
• Carry out the Credit Union’s mission of providing tailored financial solutions by offering additional products or services that help fit the needs of the members
• Balance cash drawer daily
• Be knowledgeable of all core products and services
• Build member loyalty by providing the highest level of service
• Respond to member inquires or concerns in a timely manner
• Adhere to internal policies and procedures
• Follow the Credit Union’s Core Values of Trust, Integrity, Teamwork, and Making a Difference

Required Skills and Qualifications

• Ability to contribute to a positive team environment and to provide an exceptional member experience
• Careful attention to detail
• Exceptional work ethic
• Excellent communication skills, including oral and written communication
• High School Education or GED

Skills and Qualifications

• Proficiency in Microsoft applications (Word, Outlook, etc.)

Physical Requirements

• Must be able to stand for long periods of time
• May occasionally have to carry coin bags or coin boxes sometimes weighing 25 pounds
• Typing and repetitive motion

Qualifications

Skills

Behaviors

Preferred

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Team Player:

Works well as a member of a group

Enthusiastic:

Shows intense and eager enjoyment and interest

Motivations

Education

Required

High School or better.

Experience

Preferred

6 months to one year of retail sales or customer service and cash handling experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.