Bilingual Telehealth Pharmacist (Spanish)

Navitus; Annapolis (MD); À distance; USD 100 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro-Mf

Referral Bonus Program - up to $750

Résumé du poste

Navitus Health Solutions is expanding our Telehealth Pharmacist team to deliver MTM services for commercial and Medicare members via a Clinical Engagement Center. The role focuses on CMS MTM programs, developing outreach, and supporting STAR ratings while ensuring HIPAA compliance.

A Spanish-speaking candidate is strongly preferred, with exposure to call-center workflows. The position supports telehealth MTM delivery, collaborates across the CEC, and serves as a preceptor for APPE students,

Qualifications

• Current, unrestricted Pharmacist license in the state of residence or reciprocity within 4 months.
• Minimum of two years clinical experience including direct consultation.
• Spanish-speaking is strongly preferred.
• Experience as a clinical call center lead is preferred.
• Experience as a member of a multi-disciplinary team is preferred.
• Professional PBM industry experience is preferred.
• Knowledge of data privacy practices and HIPAA regulations is preferred.
• Ability to work cooperatively with others and adhere to compliance programs.

Responsabilités

• Conduct MTM and expanded clinical programs per CMS guidelines.
• Develop clinical algorithms, pathways, and call scripts to support MTM delivery.
• Review and update algorithms and scripts annually with updated guidelines.
• Develop documentation standards for clinical outreach.
• Collaborate with CEC staff to maintain high quality MTM product.
• Assist leadership to develop programs supporting STAR ratings outreach.
• Provide Medicare Part D clinical, operational, and educational support and stay updated on regulations.
• Serve as a preceptor for APPE students in the CEC department.
• Adhere to HIPAA regulations and compliance objectives.
• Other duties as assigned.

Connaissances

Spanish-speaking

Clinical call center leadership

Team collaboration

HIPAA knowledge

Formation

Licensed Pharmacist (state)

Description du poste

Navitus Health Solutions is expanding our Telehealth Pharmacist team to deliver MTM services for commercial and Medicare members via a Clinical Engagement Center. The role focuses on CMS MTM programs, developing outreach, and supporting STAR ratings while ensuring HIPAA compliance.

A Spanish-speaking candidate is strongly preferred, with exposure to call-center workflows. The position supports telehealth MTM delivery, collaborates across the CEC, and serves as a preceptor for APPE students,