Bilingual Store Associate (Spanish)

Sherwin-Williams; Wilmington (NC); On-site; USD 18,000 - 25,000; Part time

Job summary

Sherwin-Williams Store #2392 in Wilmington, NC is seeking a Part-Time Store Associate to deliver exceptional customer service and support sales at the 25 S. Kerr Avenue location. You will assist customers, manage stock, tint and mix products, and help maintain store displays.

This role requires English and Spanish communication, a valid driver's license, and the ability to lift up to 70 lbs. The position emphasizes meeting store sales goals, handling transactions, and providing knowledgeable

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must have a minimum performance rating of 'meets expectations' and completed HR Cloud eLearning courses.

Responsibilities

• Provide excellent sales service to ensure high customer satisfaction.
• Assist customers in person and by phone; determine needs and present suitable products.
• Build trust with wholesale and retail customers and process transactions accurately.
• Follow and achieve sales goals monthly, quarterly and yearly.
• Maintain accurate files and help with displays and stocking.

Skills

English proficiency

Spanish proficiency

Education

High School diploma or GED

Job description

Job Description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #2392, located at: 25 S. Kerr Avenue Wilmington, NC 284032. This is a Part-Time position. The starting rate for this role is $15.50/hr.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

About Us

• Life … with rewards, benefits and the flexibility to enhance your health and well-being
• Career … with opportunities to learn, develop new skills and grow your contribution
• Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.