Bilingual Store Associate (Spanish)

Sherwin-Williams; Spokane (WA); On-site; USD 19,889 - 28,326; Part time

Benefits offered by this job

Part-time benefits

Paid holidays (0-9)

Job summary

Sherwin-Williams is hiring a part-time Store Associate for Store #703565 in Spokane, WA. You will help customers, answer questions about products, and recommend solutions while ensuring high standards of service and maintaining product displays.

Responsibilities include processing sales, tinting and mixing products, stocking shelves, and assisting with deliveries as needed. Must be 18+, bilingual English/Spanish, with a valid driver’s license.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Provide excellent sales service to achieve high customer satisfaction.
• Assist customers in person and by phone, determine needs, and recommend products.
• Build trust with wholesale and retail customers and handle transactions accurately.
• Meet sales goals on a monthly, quarterly, and yearly basis.
• Maintain organized work orders and stock from shelves or warehouse.
• Tint and mix products as needed to customer specs.
• Stock, display, and keep store clean and presentable.
• Assist in deliveries when required.
• Remain knowledgeable about products and options available.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Lifting ability

Education

High School diploma or GED

Job description

Job Description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job Details

This is a part time position.

The individual selected for this role will be expected to work at Store #703565, located at: 5815 E Sprague Ave, Spokane WA 99212.

The pay is $17.50 per hour.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life ... with rewards, benefits and the flexibility to enhance your health and well-being Career ... with opportunities to learn, develop new skills and grow your contribution Connection ... with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

Part-time benefits

Part-time regular employees not covered by a collective bargaining agreement are eligible for:

• 0-9 paid holidays throughout the calendar year
• Non-exempt employees who work within the state of Washington will accrue paid sick leave at an accrual rate of 1 hour per every 40 hours worked
• Employees who work within the city of Seattle, Washington will accrue paid sick leave at a rate of 1 hour per every 30 hours worked
• 4 workweeks (on a 12-month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services
• 5 days of paid Bereavement Leave following the death of an immediate family member and 3 days of paid Bereavement Leave following the death of any other family member
• Part-time employees receive paid vacation after their first year of hire consistent with Sherwin-Williams part-time vacation policy, available at http://www.myswbenefits.com/

Compensation

Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Background checks

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Equal Opportunity Statement

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Federal Contractor Information

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Security Notice

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.