Bilingual/Spanish Speaking Health Coach

Cadence Health; United States; Remote; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay & equity

Fully remote

Comprehensive health coverage

Paid time off

401k plan + matching

Paid parental leave

Home office stipend

Job summary

Cadence Health is hiring a Bilingual/Spanish Speaking Clinical Navigator (Health Coach) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. This remote, United States–based role focuses on proactive outreach, coaching, and care coordination.

You will use AI-assisted tools and collaborate with clinicians, documenting interactions in the Cadence platform, while ensuring patients feel supported and engaged throughout their care journey.

Qualifications

• NBHWC certification required.
• At least 1 year of health coaching experience.
• Experience delivering education and support to chronic conditions.
• Remote work readiness with reliable Wi‑Fi.
• Spanish fluency required.
• Ability to discuss AI-supported care with providers and patients.

Responsibilities

• Conduct outbound patient outreach and one-on-one coaching for chronic conditions.
• Guide patients through personalized care plans and behavior change goals.
• Assess health status and readiness to change.
• Educate on disease management, adherence, and prevention strategies.
• Monitor progress and update care plans using Cadence tools.
• Document interactions and connect patients with resources.
• Collaborate with clinicians and support teams in real time.

Skills

Spanish fluency

Health coaching

Care coordination

Patient education

Remote work

Communication

Education

NBHWC health coaching certification

Tools

Gemini

Open Evidence

Cadence Platform

Google Workspace

Slack

Job description

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).

The Role

We’re hiring a Bilingual/Spanish Speaking Clinical Navigator (Health Coach) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs.

Clinical Navigators deliver proactive, patient-centered outreach and follow-through. Depending on program needs, this role includes structured patient check-ins, coaching and goal-setting, care coordination to close gaps in care, and addressing barriers such as access to resources, transportation, or medication refills. Clinical Navigators document patient interactions in the Cadence platform and collaborate closely with the clinical team to ensure patients feel supported, informed, and engaged throughout their care journey.

Schedule

This is a full-time, remote position based in the United States. Standard working hours are Monday through Friday, from 8:00 AM - 5:00 PM Pacific Time/9:00 AM - 6:00 PM Mountain Time or 9:00 AM to 6:00 PM Pacific Time.

What You’ll Do

• Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.
• Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals.
• Conduct comprehensive assessments of patients’ health status, lifestyle behaviors, nutritional habits, and readiness to change.
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision.
• Monitor patients’ progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.
• Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care (including social needs) and connect patients with resources or internal support pathways.
• Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack, and contribute feedback to improve workflows in a fast-moving, change-oriented environment.

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

Who You Are

• A clinician who thrives at the intersection of rigorous care standards and a care delivery model that is still being built.
• Skilled in patient education, coaching, and care coordination - you meet patients where they are in life, considering their age, lifestyle, and diet.
• Disciplined in documentation and follow-through, with the attention to detail required for accurate clinical records in a remote environment.
• Reliable and consistent in schedule adherence, with the interpersonal communication skills to build trust with patients over the phone.
• Comfortable working independently in a remote, fast-paced environment with evolving workflows, and tech-savvy enough to navigate and troubleshoot multiple systems simultaneously while keeping patients engaged.
• Comfortable using AI-assisted clinical tools (such as Gemini or Open Evidence) to support patient interactions and surface relevant clinical context, while maintaining clinical judgment as the primary guide for every patient decision.
• Biased toward action - you bring clinical authority to every interaction, make the call when it counts, and take ownership of outcomes.

What You Need

• An active NBHWC health coaching certification is required.
• At least 1 year of experience as a health coach is required.
• Experience providing patient education and support to individuals managing chronic conditions is required.
• Remote work readiness (including stable high-speed WiFi) is required.Fluency in Spanish is required.
• Fluency with AI-assisted clinical tools (such as Gemini, Open Evidence, or comparable platforms) and the ability to speak credibly with providers and patients about where AI supports care delivery and where human judgment remains non-negotiable.

Compensation

The anticipated salary range for this role is $22 - $26 per hour, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.

Benefits & Perks

• Competitive pay & equity*
• Fully remote
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Paid parental leave
• Home office stipend

*benefit offerings may vary depending on job profile, job level and worker type

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

If you require a reasonable accommodation during the hiring process, please contact [e-mail]