Bilingual (Spanish) High Value Case Manager

Morgan & Morgan, P.A.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a High Value Case Manager in Miami, Florida. This role requires strong organizational and communication skills as you assist attorneys in developing settlements while managing a varied caseload. The ideal candidate will have prior experience in personal injury case management and the ability to represent client interests effectively.

The position includes benefits such as medical and dental insurance, 401(k) options, paid time off, and holidays. Join a team that values customer focus and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Must possess the ability to multi-task, prioritize, and manage workload.

Responsibilities

• Daily interaction with clients via telephone and in person.
• Order medical records from providers.
• Negotiate case settlements with insurance carriers.

Skills

Organizational skills

Communication skills

Customer focus

Proactive interaction

Multitasking

Computer expertise

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summary

We are seeking a High Value Case Manager to join our team. As a High Value Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.

Perform other related duties as assigned to meet the needs of the business.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast‑paced environment.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Benefits

Morgan & Morgan offers an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays to full‑time employees.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the I‑9 Form.