Bilingual Spanish BH Administrative Assistant

Forestdale, Inc.; New York (NY); On-site; USD 63,008,668 - 73,985,385; Full time

Benefits offered by this job

Four weeks’ vacation

Medical/dental/vision insurance

401(k) with employer contribution

Tax-deferred health care/ Dependent/Co

Job summary

Forestdale Inc. seeks an Administrative Assistant for Behavioral Health Services to organize information exchange, treatment planning, discharge planning, and documentation for children in care. Ensure compliance with NY regulations.

This role maintains clerical and clinical records and supports daily operations in a fast-paced environment. The candidate will manage scheduling, EMR updates, referrals, and billing tasks; it requires Spanish fluency, strong communication, and ability to multitask.

Qualifications

• Associate’s degree required.
• Proficient in Microsoft Office.
• Minimum of two years of work experience in mental health or child welfare.

Responsibilities

• Schedule psychiatric and psychological evaluations.
• Schedule meetings to discuss evaluation results.
• Track supportive housing evaluations.
• Coordinate medication management appointments and consents.
• Schedule missed medication appointments.
• Assist with team scheduling for mental health intakes/reassessments.
• Update EMR with provider information for new admissions.

Skills

Spanish-speaking

Organizational skills

Verbal communication

Written communication

Multitasking

Microsoft Office

Education

Associate’s degree

Tools

EMR system

Job description

Job Summary

The Behavioral Health Services Administrative Assistant organizes the exchange of health information, treatment planning, discharge planning, appointments, evaluations, psychiatric consents, referrals and documentation related to the behavioral health services provide to children in care This position maintains all clerical and clinical documentation in compliance with NY State and City regulations.

Responsibilities

Major Responsibilities/Activities for this position include:

• Scheduling Psychiatric and Psychological evaluations
• Schedule meeting with FP and BP to discuss evaluation results
• Tracking all supportive housing evaluations
• Follow up with providers regarding medication management appointments, consents, overrides concurrent reviews, etc.
• Schedule missed medication management appointments
• Assist with team scheduling for Mental Health Intakes/Reassessments
• Update the EMR with provider information for new admissions
• Upload reports to EMR (Psychiatric and others)
• Ensure that updated insurance information is obtained for children discharged from care (who continue receiving services post-discharge)
• Ensure that children are referred to outside providers on a timely manner.
• Ensure that appropriate billing is completed for visits.
• Oversee admission and discharges by alerting providers and documenting as needed in the E H R.
• Tracking MH re‑assessments
• Supporting BH staff in completing administrative tasks.
• Other assignments

Requirements

• Associate’s degree
• Proficient in Microsoft Office
• Minimum of two years of work experience in the field of mental health or child welfare.
• Spanish-speaking is a must
• Strong organizational, verbal and written communication skills
• Ability to multitask
• Compliance with:
  • Required background checks, including: NYS Statewide Central Register of Child Abuse/Maltreatment, NYS Sex Offender Registry, NYS Division of Criminal Justice Services fingerprinting, NYS Justice Center Staff Exclusion List, NYS OMIG Medicaid Exclusion List.
  • Mandated reporter training.
  • Applicable provisions of the NYS Education Law with respect to hiring and retaining of licensed professionals.

Salary Range

Salary Range : $21.97/hr to $25.82 /hr

Location

67-35 112th Street Forest Hills, NY

Benefits

• Four weeks’ vacation
• Medical/dental/vision/life/disability insurance
• 401(k), 7% employer contribution + 2% match
• Tax-deferred health care/dependent care/commuter plans

Additional Information

Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.