Bilingual Security Monitor

Archdiocese of San Antonio Careers; San Antonio (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Seton Home is seeking a Security Monitor to review camera footage and oversee daily staff-to-child interactions, ensuring safety and policy compliance under the PSA program.

You will document activities, support incident management, and coordinate with program leadership in a fast-paced environment. This on-site role requires bilingual English/Spanish and weekend shifts, with orientation and periodic training.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience working with children in a child welfare setting.
• Reliable transportation, valid driver license, and vehicle insurance.
• Background checks (state and federal) and TB screening required.
• Immunization records to be provided.
• Ability to read and interpret policies and procedures.

Responsibilities

• Monitor camera footage daily.
• Conduct building walk-throughs to observe staff and children interactions.
• Assist with incident management (direct emergency services, download/save footage).
• Run daily security checkpoint reports and identify trends/deviations.
• Document shift activity in daily reports to PSA Compliance Manager and leadership.
• Complete security checks of doors/windows/gates and maintain logs.
• Elevate security incidents to appropriate personnel.
• Deliver services within the Sanctuary Model framework.
• Attend 10-day New Employee Orientation and complete required development.

Skills

Bilingual English/Spanish

Surveillance systems

Microsoft Word/Excel

Policy interpretation

Education

High School Diploma or equivalent

Tools

CCTV surveillance systems

Job description

Description

Work Schedule: Tuesday - Saturday / 11am - 8pm

Summary

Under the guidance of the Prevention of Sexual Abuse (PSA) Compliance Manager, the Security Monitor is primarily responsible for the review of camera footage and day-to-day interactions between staff and child, child and child, and staff and staff. The Security Monitor is continuously observing interactions and routines to find deviations in routines and/or policies and procedures. The Security Monitor will alert program management to high-risk situations and help identify ways to mitigate risk based on observations. The Security Monitor has no supervisory responsibilities and reports directly to the PSA Compliance Manager.

Requirements

Position Responsibilities

• *Monitoring camera footage daily.
• *Conducting walk-throughs of the program buildings to observe interactions of children and staff.
• *Assisting with incident management (i.e. directing emergency care services, downloading and saving video footage, etc.)
• * Running daily security check point system reports and identifying trends and patterns as well as deviations.
• * Documenting shift activity in a daily report submitted to PSA Compliance Manager, Assistant Program Director, and Program Director
• Critical Action Items: The Security Monitor under the general direction of the Program Director (or designee), assists the Program Director in establishing and directing overall operation of facility’s programs which promote best practices and facilitate the optimum delivery of quality social services to residents. This position is also responsible for maintaining adequate staffing levels at the facility to ensure each child’s physical, social, emotional, educational, and recreational needs are met.
• Completing security checks of windows, doors, and gates.
• Completing daily and weekly logs of monitoring activities.
• Completing camera functionality checks, troubleshooting cameras, and working with IT to address more complex or system wide issues.
• Documenting and elevating security incidents, breaches, and/or suspicious activities to the appropriate personnel.
• Deliver client services and all daily interactions within the Sanctuary Model framework.
• As a Seton Home employee, attendance and successful completion of a 10-day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency.
• Must complete all required professional development assigned in a timely manner
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhering to safety training and protocols daily and taking precautionary measures to ensure the safety and well-being of self, and others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Other duties as assigned by Program Director, Senior Director of Emergency Services or Vice-President of Programs.

At Seton Home’s sole discretion, and with or without notice, Seton Home may require employees to alter their work schedules to fulfill job responsibilities or handle work situations of an emergency nature.

Likewise, at Seton Home’s sole discretion, and with written approval of the Department Head of Human Resources and Executive Director, employees may arrange an alternate or flexible work schedule, provided Seton Home needs can be fully met under such an arrangement.

Competencies

Communication

Critical Thinking

Performance Management

Attention to Detail

Teamwork

Minimum Qualifications

• Education
  • Minimum High School Diploma or Equivalent;
• Experience
  • Minimum of one-year experience working with children in a child welfare setting; experience working with compliance, best practices and minimum standard preferred.
  • Sanctuary Model experience preferred;
• License and Credentials
  • Reliable transportation
  • Valid driver license
  • Valid vehicle insurance
  • Must provide immunization/shot records;
• Background Checks
  • Submit to a state and federal background check
  • Submit to child abuse and neglect registry check
  • Submit to Tuberculosis screening;
• Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities
• Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children;
  • Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection.
  • MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases
  • DTaP or DTap: Complete primary vaccination series. If primary vaccination series completed in childhood, one DTaP dose in adulthood.
  • Influenza: one dose annually during flu season.

Minimum Knowledge And Skills

• *Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.
• Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of online database systems, managing files and records, designing forms and other office procedures and terminology.
• Strong analytical and organization skills and abilities.
• Experience working with surveillance equipment, CCTV, and/or camera video monitoring systems.
• Must be able to read and interpret policy, procedures and standards.
• Must be detail oriented, organized, self-motivated, work well independently and on a team.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills; and
• Must be able to remain calm and composed in crisis situations.

Travel Requirements

Travel requirements for the position includes 10% local and 10% overnight.