Bilingual Sales & Financial Services Associate

Northgate Gonzalez Markets, Inc.; Buena Park (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Associate discount

Flexible schedules

Job summary

Northgate Gonzalez Market in Buena Park, CA is seeking a full-time Financial Services Associate to educate customers about financial services, promote offerings, and process transactions. This role requires bilingual English/Spanish and a strong focus on customer service.

You will work a flexible schedule, including weekends and holidays, operate a computer, handle cash, and ensure compliance with Bank Secrecy Act and AML regulations while delivering excellent service.

Qualifications

• High school diploma required.
• Bilingual English/Spanish.
• Experience operating computers and conducting financial transactions.
• Excellent customer service skills.
• Experience in direct sales to customers.
• Understanding of company policies and procedures.
• Willing to work flexible schedule, including weekends and holidays.
• Ability to work with little supervision.

Responsibilities

• Deliver information to customers regarding financial services to increase sales.
• Promote financial services to customers visiting the store.
• Operate a computer and process financial transactions.
• Handle cash from financial transactions.
• Provide the highest level of customer service.
• Comply with policies and procedures.
• Assist with inventory services under custody.
• Inform supervisor of events needing intervention.
• Maintain compliance with Bank Secrecy Act and AML regulations.

Skills

Bilingual English and Spanish

Computer use

Customer service

Direct sales

Policy understanding

Flexible schedule

Independent work

Education

High school diploma

Job description

Northgate Gonzalez Market in Buena Park, CA is seeking a full-time Financial Services Associate to educate customers about financial services, promote offerings, and process transactions. This role requires bilingual English/Spanish and a strong focus on customer service.

You will work a flexible schedule, including weekends and holidays, operate a computer, handle cash, and ensure compliance with Bank Secrecy Act and AML regulations while delivering excellent service.