Bilingual Sales Coordinator (Spanish)

The Sherwin-Williams Company; Salem (OR); On-site; USD 19,000 - 28,000; Part time

Job summary

The Sherwin-Williams Company in Salem, OR is seeking a part-time Branch Coordinator to assist retail customers, answer product questions, and recommend solutions. This role, based at Store #721464, 4759 Lancaster DR NE, Salem, OR 97305, pays 17.00 USD per hour and requires strong customer service and sales skills.

Duties include in-person and phone support, product recommendations, order processing, and maintaining store displays and inventory.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale customers and ensure customer satisfaction.
• Process sales transactions accurately and in line with policies and procedures.
• Stock shelves, set up displays, and load/unload delivery trucks as needed.
• Tint and mix products to customer specifications and assist in deliveries when required.

Skills

Customer service

Sales

Spanish language

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Driver's License

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

This is a part time position.

The individual selected for this role will be expected to work at Store #721464, located at: 4759 Lancaster DR NE, Salem, OR 97305

They pay is $17.00 per hour

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment

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