Bilingual Sales Associate: Spanish-Speaking Customer Service

Barri Financial Group; Phoenix (AZ); On-site; USD 29,000 - 42,000; Full time

Job summary

Barri Financial Group in Phoenix, AZ seeks a customer-focused professional to handle cash transactions, assist customers with loans and money orders, and promote additional company products. Bilingual Spanish/English skills are required, with high attention to detail and accuracy in cash handling.

The role involves opening or maintaining a sales floor or service booth, meeting compliance standards, and providing excellent service to drive customer satisfaction in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Must speak Spanish fluently with at least basic English.
• Ability to operate keyboard and mouse.
• Detail oriented with money handling and currency calculations.

Responsibilities

• Process wires, cash checks, loans, and sell company products such as money orders and bill payments.
• Serve as first point of contact for customers in person or by phone.
• Count and balance cash drawers; verify balances in the system.
• Cross-sell additional company products and services to meet customer needs.
• Maintain compliance with company, state, and federal policies; protect client confidentiality.
• Keep records of shift transactions using company systems.
• Support marketing initiatives and promotions while maintaining professional branding.
• Perform other tasks as assigned by management.

Skills

Verbal communication

Written communication

Customer service

Cash handling

Detail orientation

Team player

Attention to compliance

Education

High School Diploma or GED

Job description

Barri Financial Group in Phoenix, AZ seeks a customer-focused professional to handle cash transactions, assist customers with loans and money orders, and promote additional company products. Bilingual Spanish/English skills are required, with high attention to detail and accuracy in cash handling.

The role involves opening or maintaining a sales floor or service booth, meeting compliance standards, and providing excellent service to drive customer satisfaction in a fast-paced environment.