Bilingual Sales Advocate (64625)

Mobilelink USA; Durham (NC); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental Insurance

Health Insurance

Vision Insurance

Company-paid Life Insurance

Job summary

Mobilelink USA in Durham, NC is seeking a Sales Advocate to deliver outstanding customer service at our Cricket store. The role emphasizes understanding customer needs and offering tailored solutions in a fast-paced retail environment.

Salary ranges from $25,000 to $45,000 base plus commission per year, with benefits including health, dental, vision, PTO after 90 days, and company-paid life insurance. Must be available 32 hours weekly, including evenings and weekends.

Qualifications

• Fluent in English and Spanish.
• Excellent communication and customer-service skills.
• Retail sales experience is a plus but not required.
• Must be 18 or older and legally able to work in the US.
• Available to work at least 32 hours per week, including evenings, weekends, and holidays.

Responsibilities

• Provide outstanding customer service by understanding needs and offering tailored solutions.
• Build value by recommending products and services to individuals, families, or businesses.
• Represent Mobilelink and Cricket brands professionally and courteously.
• Assist store leaders with daily store operations and duties.
• Achieve sales goals and KPIs, with opportunities for commission-based bonuses.

Skills

Bilingual (English/Spanish)

Customer service

Retail sales

Communication

Evenings/weekends availability

Transportation

PC/technology literacy

Job description

Job Details

Job DetailsJob Location: Durham, NC 27701Position Type: Full-Time/Part-TimeSalary Range: $25,000.00 - $45,000.00 Base+Commission/yearJob Category: Store SalesWith over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).

QualificationsJob Qualifications:

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Required to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.