Bilingual Sales Advocate (64618)

Mobilelink USA; Tucson (AZ); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is seeking a bilingual Sales Advocate in Tucson, AZ who will deliver exceptional customer service and drive sales. You will represent Cricket Wireless with professionalism while assisting store operations and engaging customers in a fast-paced retail environment.

Ideal candidates are fluent in English and Spanish, with strong communication skills and a customer-first mindset. The role requires 32 hours per week, including evenings, weekends, and holidays, and may involve travel to

Qualifications

• Must be fluent in English and Spanish.
• Strong communication and customer service orientation.
• Retail sales experience is helpful but not required.
• Must be 18 years or older and legally able to work in the United States.
• Able to work at least 32 hours per week including evenings, weekends, and holidays.
• Must live within 30 minutes of the home store location and be flexible to work at multiple locations.

Responsibilities

• Provide extraordinary customer service by understanding customer needs.
• Build value by offering tailored solutions for individuals, families, or businesses.
• Represent Mobilelink and Cricket Wireless with professionalism and courtesy.
• Assist store leaders with day-to-day store operations and duties.
• Achieve sales goals and KPIs, with potential commission bonuses.
• Occasionally participate in outside sales events or community activities to support growth.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Job description

Job Details

Job DetailsJob Location: Tucson, AZ 85705Position Type: Full-Time/Part-TimeSalary Range: $30,000.00 - $50,000.00 Base+Commission/yearJob Category: Store SalesMobilelink-Bilingual Sales Advocate

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Job Qualifications:

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.