Bilingual Sales Advocate (64253)

Mobilelink USA; Gaithersburg (MD); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is hiring a Bilingual Sales Advocate in Gaithersburg, MD. This part-time role offers opportunities to serve customers, build trusted solutions, and represent the Cricket Wireless brand with professionalism.

Join a team that supports growth and provides a clear career path, with benefits including health and dental insurance, paid time off after 90 days, and company-paid life insurance. Flexibility to work evenings and weekends is required.

Qualifications

• Bilingual English/Spanish required.
• Strong customer service and communication skills.
• Retail sales experience helpful but not required.
• Must be 18+ and eligible to work in the United States.
• Able to work at least 32 hours per week including evenings, weekends, and holidays.
• Local to store and able to travel within district as needed.
• Reliable transportation to the location.
• Professional appearance and adherence to dress code.

Responsibilities

• Provide outstanding customer service and understand customer needs.
• Offer tailored solutions to individuals, families, or businesses.
• Represent Cricket Wireless professionally and support store operations.
• Assist store leadership with duties and open/close tasks.
• Meet sales goals and KPIs; earn potential bonuses.
• Participate in outside events to support customer acquisition and brand awareness.
• Attend scheduled events with advance notice and contribute to event setup if needed.

Skills

Bilingual English/Spanish

Customer service

Retail sales

Communication skills

Tech aptitude

Reliable transportation

Local to store

Flexible schedule

Professional appearance

Tools

PC skills

Job description

Job DetailsJob Location: Gaithersburg, MD 20877Position Type: Part TimeSalary Range: $17.65 - $17.65 HourlyJob Category: Store SalesMobilelink-Bilingual Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

QualificationsJob Qualifications:

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.