Bilingual Retail Store Manager I (65344)

Mobilelink USA; San Antonio, Universal City (TX, TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is hiring a Retail Store Manager in San Antonio, TX. This full-time role leads sales, service, and customer experience in-store, coaching the team to excel and drive revenue.

You’ll educate staff on compensation plans, launch new products, and ensure top-notch customer satisfaction across a fast-paced retail environment. The position requires two years of retail sales management, bilingual English/Spanish proficiency, and flexible hours including weekends.

Qualifications

• Must be able to speak fluent English and Spanish.
• Two (2) years proven retail sales management experience (interactive sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Demonstrate strong leadership by inspiring and motivating the team to succeed.
• Create a work environment where all employees can excel and deliver exceptional customer experience.
• Educate personnel on the compensation plan and maximize sales.
• Partner with the District Manager to launch new products, services, or processes.
• Ensure staff are trained on new products and promotions to sell with confidence.
• Assist HR and Loss Prevention in internal investigations.
• Staff to budgeted hours and maintain a clean, inviting store atmosphere.
• Protect company assets and comply with back-office procedures.

Skills

Bilingual English/Spanish

Retail sales management

Team leadership

Recruiting and hiring

Sales excellence

Job description

Job Details

Job Location: San Antonio, TX 78109

Position Type: Full Time

Salary Range: $40,000.00 - $60,000.00 Base+Commission/year

Job Category: Store Management

Mobilelink- Retail Store Manager

Why join the Mobilelink Family?

Perks of being on the Team!

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Qualifications: Job Requirements

• Must be able to speak fluent English and Spanish
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to have reliable transportation to assist at other locations within 30 minutes’ radius from the home store when needed.
• Must have a valid driver’s license and auto insurance.

Shift:

8-hour shift - Weekdays and every Saturday