Bilingual Retail Banker – English/Spanish

Woodforest National Bank; Hazleton (Luzerne County); On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank in Hazleton, PA is seeking a Retail Banker to join our employee-owned, customer-focused team. You will engage customers, offer banking products, process transactions, and support branch operations as part of a comprehensive training program.

This full-time role requires strong customer service skills, bilingual English/Spanish abilities, and a positive, engaging attitude. Prior in-store banking experience is preferred but not required, with opportunities for career

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s degree + 1 year of relevant and transferrable sales and/or customer service experience.
• Bachelor’s degree.
• In-store banking experience preferred, but not required.
• Must be positive and engaging.
• Fluent in English and Spanish.

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns.

Skills

Customer service

Sales

Bilingual English-Spanish

Education

High School Diploma or equivalent

Associate degree

Bachelor's degree

Job description

Woodforest National Bank in Hazleton, PA is seeking a Retail Banker to join our employee-owned, customer-focused team. You will engage customers, offer banking products, process transactions, and support branch operations as part of a comprehensive training program.

This full-time role requires strong customer service skills, bilingual English/Spanish abilities, and a positive, engaging attitude. Prior in-store banking experience is preferred but not required, with opportunities for career