Bilingual Relationship Banker - In-Branch (Spanish)

ALPFA Baltimore Chapter; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is seeking a client-focused associate to engage with customers in-branch, educate on self-service options, and process transactions accurately. You will build relationships, identify needs, and connect clients to appropriate financial solutions to improve their financial lives.

This role requires bilingual Spanish skills, strong communication, and the ability to manage time and adapt to new technology platforms while delivering excellent client experiences.

Qualifications

• Bilingual Spanish required for client interactions and service.
• Strong customer focus with ability to build relationships and cross-sell solutions.
• Ability to learn new information and technology platforms.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand financial goals and connect clients to solutions.
• Build relationships to meet clients' financial needs and drive client experience.
• Manage center traffic, appointments, and outbound communication.

Skills

Bilingual Spanish

Client Relationship

Time Management

Problem Solving

Communication

Adaptability

Sales Mindset

Team Collaboration

Education

High School Diploma or GED

Bachelor's Degree or related Associate's Degree

Job description

Bank of America is seeking a client-focused associate to engage with customers in-branch, educate on self-service options, and process transactions accurately. You will build relationships, identify needs, and connect clients to appropriate financial solutions to improve their financial lives.

This role requires bilingual Spanish skills, strong communication, and the ability to manage time and adapt to new technology platforms while delivering excellent client experiences.