Bilingual Receptionist - Legal Office & Translation

Asian Pacific Islander Legal Outreach; Michigan; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

403(b) matching retirement plan

Paid holidays

PTO and sick leave

Employer-paid medical/dental/vision

Flexible Spending Accounts

Job summary

Asian Pacific Islander Legal Outreach seeks a receptionist to support legal staff and assist in office operations in our East Bay office, with some duties linked to our San Francisco office. The successful candidate will welcome clients, assist attorneys, translate, and help with documentation and filing.

Two years of relevant experience in legal or human services settings is required, along with language translation skills (Cantonese or Spanish) and strong interpersonal abilities.

Qualifications

• At least 2 years of successful work experience with secretarial, office support, and/or receptionist duties in a legal office, human services agency, or equivalent setting.
• Ability to interpret and translate in Cantonese or Spanish.
• Demonstrated commitment to serve disadvantaged persons in communities of color; with clients who are low-income, immigrants, women, seniors and/or those with disabilities.
• Demonstrated ability to manage and respond appropriately to high level of telephone traffic
• General knowledge of office administrative operations and equipment such as operating telephone system, postage machine, fax machine, copier and scanner
• Ability to communicate well orally and in writing, effectively manage time, handle critical information, work independently, plan and implement office objectives, and to work well in a team oriented, multicultural work environment.
• High degree of interpersonal skills in interacting with staff, clients and the public.

Responsibilities

• Provide full range of legal clerical and support services to attorneys and other staff.
• Provide telephone and client reception services (answering and screening calls, retrieving messages and forwarding messages, answering questions for walk-ins, signing in clients and vendors, receiving packages).
• Open and close the office.
• Maintain client files, casework, reporting, and database systems.
• Provide written and oral translation.
• Data entry and general office equipment maintenance.
• Support with all facility management related functions including: waste management, office organization, and other projects as needed.
• Support with IT related initiatives as needed.
• Other office related duties.

Tools

Telephone system

Copier

Scanner

Job description

Asian Pacific Islander Legal Outreach seeks a receptionist to support legal staff and assist in office operations in our East Bay office, with some duties linked to our San Francisco office. The successful candidate will welcome clients, assist attorneys, translate, and help with documentation and filing.

Two years of relevant experience in legal or human services settings is required, along with language translation skills (Cantonese or Spanish) and strong interpersonal abilities.