Bilingual Receptionist

Jim Paterson - State Farm Agency; Village of Mineola (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

PTO / Paid time off

Paid vacation after 1 year

Advancement opportunities

Professional training

Job summary

State Farm independent contractor agent in Mineola, NY is seeking a Bilingual Receptionist fluent in Spanish and English to be the friendly first point of contact in a professional office. You will greet visitors, answer calls, schedule appointments, process inquiries and assist the team with everyday tasks.

No insurance license required; comprehensive training provided. This full-time role offers PTO, vacation after one year, potential for advancement, and a supportive environment focused on

Qualifications

• Fluency in both Spanish and English is required for effective client communication.
• Previous receptionist/front-office administration or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer and route incoming calls, take messages, and manage inquiries.
• Process customer payments and handle billing questions when needed.
• Schedule appointments and maintain an organized office calendar.
• Support general office tasks and collaborate with team members.

Skills

Bilingual Spanish-English

Job description

The Bilingual Receptionist position offers an exciting opportunity for individuals fluent in both Spanish and English to take on a vital front-office role in a dynamic professional environment. As a Bilingual Receptionist, you will serve as the first point of contact for clients and visitors, ensuring a seamless and welcoming experience for all who interact with the company. This role is integral to fostering strong client relationships through excellent communication and exemplary customer service in both languages, making it a highly sought‑after position for those with diverse linguistic skills.

As a Bilingual Receptionist, you will handle a range of administrative duties while supporting both customers and the internal team. The ability to fluently communicate in Spanish and English is essential, as you will be responsible for assisting a diverse clientele. Your positive attitude, attention to detail, and organizational skills will contribute to the smooth operation of the office, providing support across various tasks, from greeting visitors to assisting with payments and inquiries.

This full‑time Bilingual Receptionist position is an excellent fit for individuals who enjoy working in a professional office setting and have a passion for delivering high‑quality customer service. You do not need prior insurance industry experience or specific licensing for this role; comprehensive training will be provided to help you thrive. The company values growth and offers opportunities for advancement, making this an ideal career step for those looking to expand their administrative and customer service skills in a supportive environment.

The Bilingual Receptionist role is based in a friendly and professional office, providing a collaborative atmosphere where teamwork is highly valued. The company is committed to employee development and offers training and continuous support. In addition to a competitive salary, the position includes paid time off, paid vacation, and the chance to gain valuable experience in a professional setting. If you are fluent in Spanish and English and want to make a meaningful impact through excellent customer interaction and office support, this opportunity is designed for you.

Bilingual Receptionist - Summary

• Serve as the first point of contact for customers and visitors in a professional office environment.
• Utilize Spanish and English language skills to assist a diverse range of clients.
• Support daily office operations through a variety of administrative and customer service tasks.
• Receive comprehensive training; no prior insurance industry experience or licensing required.
• Work in a team‑oriented, growth‑focused workplace with advancement opportunities.

Duties & Responsibilities

• Greet customers in a friendly, professional manner and provide a welcoming experience.
• Answer incoming phone calls, route calls to appropriate team members, and take accurate messages.
• Assist customers with routine inquiries and requests, providing clear, helpful information in both Spanish and English.
• Process customer payments accurately and handle billing questions and account‑related requests.
• Schedule appointments and maintain an organized office calendar.
• Maintain accurate and confidential customer records.
• Support general office and administrative tasks as needed to ensure smooth operations.
• Collaborate with other team members to deliver prompt, courteous, and reliable service.

Salary & Benefits

• Competitive base salary.
• 6 days of paid time off (PTO)/sick time annually.
• 2 weeks of paid vacation after one year of employment.
• Opportunities for advancement and professional development.
• Friendly, professional office culture with ongoing training and support.
• Valuable experience in a respected office environment.

Qualifications & Requirements

• Fluency in both Spanish and English is required for effective communication with clients and colleagues.
• Previous experience as a receptionist, in front‑office administration, or in a customer service role preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a friendly and professional demeanor.
• Demonstrated organizational skills and the ability to multitask effectively.
• Attention to detail and accuracy in administrative tasks.
• Dependable, self‑motivated, and able to work independently as well as part of a team.
• Comfortable learning and using office computer systems and technology.
• Ability to handle sensitive customer information with discretion and confidentiality.

Ideal Candidate Snapshot

• Enjoys working in a fast‑paced, client‑facing environment.
• Has a passion for delivering outstanding customer service.
• Values teamwork and is willing to support colleagues as needed.
• Committed to continuous learning and professional growth.
• Reliable and takes pride in maintaining a positive office atmosphere.
• Is proactive in addressing client needs and ensuring client satisfaction.

Other Relevant Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Employees of State Farm agents are not employees of State Farm.

Applicants who are fluent in Spanish and English and are eager to contribute to a professional office are strongly encouraged to apply.