Bilingual Pharmacy Technician: Patient Care & Claims

NuvemRx; United States; Remote; USD 1,250,000 - 1,781,000; Full time

Job summary

NuvemRx is seeking a Pharmacy Technician to support pharmacists in serving patients and maintaining the pharmacy department. You will greet customers, verify prescriptions, process orders electronically, manage insurance claims, and help with delivery coordination in a compliant, HIPAA-aware environment.

The role requires at least 1 year of pharmacy technician experience and active Pennsylvania registration.

Qualifications

• Candidate must have min. (1) year of previous pharmacy technician experience.
• Must be a registered Pharmacy Technician with the State of Pennsylvania.

Responsibilities

• Assist the pharmacist with serving patients and maintaining the pharmacy department
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and check their validity.
• Process prescriptions electronically and ensure all information is complete and accurate.
• Resolve issues when they arise (e.g., rejected insurance claims).
• Select the appropriate medicine and measure dosages to fill prescriptions.
• Sort, stock, label medication and monitor inventory.
• Undertake administrative tasks (e.g., Record-keeping) as assigned.
• Comply with all security measures and quality standards and activities.
• Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
• Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
• Package orders based on policies and procedures.
• Coordinate medication delivery location and estimated time with patient.
• Prepare and arrange delivery of medication with courier service or shipping service.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
• Triage calls and elevate to appropriate leadership when necessary.

Job description

NuvemRx is seeking a Pharmacy Technician to support pharmacists in serving patients and maintaining the pharmacy department. You will greet customers, verify prescriptions, process orders electronically, manage insurance claims, and help with delivery coordination in a compliant, HIPAA-aware environment.

The role requires at least 1 year of pharmacy technician experience and active Pennsylvania registration.