Bilingual Personal Banker - Spanish/English Accounts

First Convenience Bank; Bellmead (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Convenience Bank in Bellmead seeks a full-time teller to deliver friendly, accurate service in a high-volume branch. You will handle cash, deposits, and payments while assisting Spanish-speaking customers.

The role emphasizes cross-selling banking products, teamwork, and dependable attendance, with scheduling that may include evenings, weekends, and holidays. A high school diploma and bilingual ability are required or preferred.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Follow established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Retail experience

Team player

Education

High school diploma or equivalent

Tools

POS system

Cash handling equipment

Job description

First Convenience Bank in Bellmead seeks a full-time teller to deliver friendly, accurate service in a high-volume branch. You will handle cash, deposits, and payments while assisting Spanish-speaking customers.

The role emphasizes cross-selling banking products, teamwork, and dependable attendance, with scheduling that may include evenings, weekends, and holidays. A high school diploma and bilingual ability are required or preferred.