Bilingual Personal Banker — Small Business & Banking Solutions

Citi; New York (NY); In loco; USD 58.000 - 81.000; Tempo pieno

Descrizione del lavoro

The Citi Yorba Linda branch is hiring an entry-level Personal Banker focused on helping customers with sales, service and digital banking solutions. This on-site role supports the SAFE Act requirements and cross-sells Citi products to individual clients while delivering a remarkable client experience.

Qualifications include 0-2 years of experience, a Bachelor's degree or equivalent, NMLS/Safe Act compliance, and strong communication.

Competenze

• 0-2 years of relevant experience
• Previous banking, retail, or sales experience preferred
• Knowledge of Smart Banking tools and technologies
• NMLS registration; Safe Act compliant
• Consistently demonstrates clear and concise written and verbal communication skills

Mansioni

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
• Build referral business opportunities through Centers of Influence (COIs) and the MGM Program
• Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
• Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through cross-sell of relevant products and services while delivering remarkable client experience
• Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
• Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
• Understand and comply with Citibank policies, standards and procedures
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Formazione

Bachelor's Degree/University degree or equivalent experience

Descrizione del lavoro

The Citi Yorba Linda branch is hiring an entry-level Personal Banker focused on helping customers with sales, service and digital banking solutions. This on-site role supports the SAFE Act requirements and cross-sells Citi products to individual clients while delivering a remarkable client experience.

Qualifications include 0-2 years of experience, a Bachelor's degree or equivalent, NMLS/Safe Act compliance, and strong communication.