Bilingual Patient Services Representative – Front Desk & Billing

Open Door Care Network; Town of Chester, Northern (NY, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Flexible spending accounts

403(b) and 401(k)

Paid time off

Onsite Wellness facilities

Educational assistance

Job summary

Open Door Family Medical Center in Port Chester, NY is seeking a Patient Service Representative for its Family Medical Center. The role emphasizes scheduling, payment processing, and patient reception in a high-volume clinic.

The candidate should be bilingual (English/Spanish), possess a High School Diploma or GED, and demonstrate excellent customer service in a fast-paced healthcare setting. The position offers full-time hours and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Bilingual English/Spanish required.
• Superior customer service skills in a fast-paced, high accountability environment.
• Maintains patient confidentiality and delivers compassionate care.

Responsibilities

• Make appointments for patients and verify the need for return appointments.
• Perform financial and data entry tasks after visits.
• Collect payments from self-pay or co-pay patients and update claim status in eClinicalWorks.
• Verify Medicaid eligibility and file insurance forms.
• Close encounters in the system and ensure patient registration details are correct.
• Respond to patient inquiries daily and maintain complete documentation.

Skills

Bilingual English/Spanish

Superior customer service

Flexible and solutions driven

Excellent communication

Education

High School Diploma or GED

Tools

eClinicalWorks

Job description

Open Door Family Medical Center in Port Chester, NY is seeking a Patient Service Representative for its Family Medical Center. The role emphasizes scheduling, payment processing, and patient reception in a high-volume clinic.

The candidate should be bilingual (English/Spanish), possess a High School Diploma or GED, and demonstrate excellent customer service in a fast-paced healthcare setting. The position offers full-time hours and comprehensive benefits.