Bilingual Patient Access Specialist

careerportaln-vistacommunityclinic; Vista (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision

Company-paid life insurance

Flexible spending accounts

403(b) retirement plan

Competitive compensation

Job summary

Vista Community Clinic (VCC) in Vista, CA seeks a front desk associate. You will greet patients, verify insurances, schedule appointments, and manage front-desk paperwork with a focus on patient experience and accuracy.

The role requires at least one year in a medical/dental office and bilingual English/Spanish. Proficiency with NextGen or practice management systems is preferred; strong customer service is essential.

Qualifications

• High school diploma or equivalent required.
• One year experience in a medical or dental office preferred.
• Experience verifying and billing insurance/program eligibility.
• Bilingual English/Spanish required.

Responsibilities

• Greet patients in-person and via telephone in a professional manner.
• Verify insurance eligibility and copy insurance cards.
• Perform financial and eligibility screening for clinic programs.
• Print daily schedule and confirm next day’s appointments.
• Complete appropriate paperwork for patients (e.g., school excuses, Head Start forms).
• Make follow-up appointments for referrals from other sites.
• Call, reschedule and mail letters to all N/S patients.
• Responsible for patients checking in and completing encounters and forms.

Skills

Customer service

Bilingual English/Spanish

Typing 35 WPM

Practice Management software

Education

High school diploma or equivalent

Tools

NextGen

Microsoft Office

Job description

Vista Community Clinic (VCC) in Vista, CA seeks a front desk associate. You will greet patients, verify insurances, schedule appointments, and manage front-desk paperwork with a focus on patient experience and accuracy.

The role requires at least one year in a medical/dental office and bilingual English/Spanish. Proficiency with NextGen or practice management systems is preferred; strong customer service is essential.