Bilingual Parts Specialist: Customer Service & Automotive

O'Reilly Auto Parts; Bay Minette (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

401k

Health insurance

Education assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and training will be provided to handle customer inquiries, pricing lookups, and related selling.

Duties include receiving and handling payments, returns, and front-line store operations. The role emphasizes customer service excellence and teamwork within a fast-paced auto parts environment, with opportunities

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professional customers per store instructions.
• Process exchanges and returns per company policy.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and training will be provided to handle customer inquiries, pricing lookups, and related selling.

Duties include receiving and handling payments, returns, and front-line store operations. The role emphasizes customer service excellence and teamwork within a fast-paced auto parts environment, with opportunities