Bilingual Parts Delivery & Customer Service Specialist

O'Reilly Auto Parts; Lake Forest (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Paid time off

401(k) with employer contributions

Medical, dental, & vision insurance

Team member health/wellbeing programs

Tuition assistance

Job summary

O'Reilly Auto Parts in Lake Forest, CA is seeking a Delivery Specialist to safely operate store vehicles, deliver parts to customers, collect COD payments, and manage returns. Bilingual candidates are encouraged to apply.

You will perform daily vehicle inspections, process deliveries with handheld devices, and support customer service and merchandising tasks as needed. Competitive pay and a comprehensive benefits package are provided.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet company standards (14/18-point system).
• Must possess a legally required state driver's license and meet driving eligibility requirements.

Responsibilities

• Deliver parts and products using company vehicles in a safe, efficient manner.
• Process deliveries with hand-held devices and capture customer signatures.
• Perform daily vehicle inspections and keep vehicles clean.
• Secure vehicles, keys, fuel cards, devices, and monies at all times.
• Collect payments on COD deliveries and handle returns.
• Assist customers as needed and support merchandising tasks.

Skills

Interpersonal skills

Delivery adaptability

Alphanumeric matching

Driver's license

Customer service

Job description

O'Reilly Auto Parts in Lake Forest, CA is seeking a Delivery Specialist to safely operate store vehicles, deliver parts to customers, collect COD payments, and manage returns. Bilingual candidates are encouraged to apply.

You will perform daily vehicle inspections, process deliveries with handheld devices, and support customer service and merchandising tasks as needed. Competitive pay and a comprehensive benefits package are provided.