Bilingual Part-Time Teller: Customer Experience

PNC; Herndon (VA); On-site; USD 23,000 - 40,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) with match

Job summary

PNC is seeking a Part Time Teller to serve customers in Herndon, Virginia, delivering an engaging banking experience and guiding customers with product options. The role emphasizes referrals to branch staff and utilization of technology to enhance financial wellbeing.

No degree is required; a combination of education and experience may suffice. The position is in-office with a base pay range shown as a part-time schedule and incentive eligibility based on performance.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a role.
• No Degree is required; a comparable combination of education, certifications and experience may be considered in lieu of a degree.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch daily operations are completed efficiently and accurately.

Skills

Customer Service

Banking

Client Loyalty

Customer Experience (CX)

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Part Time Teller to serve customers in Herndon, Virginia, delivering an engaging banking experience and guiding customers with product options. The role emphasizes referrals to branch staff and utilization of technology to enhance financial wellbeing.

No degree is required; a combination of education and experience may suffice. The position is in-office with a base pay range shown as a part-time schedule and incentive eligibility based on performance.