Bilingual Paint Customer Service Specialist (Multi-Store)

The Sherwin-Williams Company; Plymouth (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and

Retirement and saving benefits

Generous time away from work package

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist store customers and maintain high service standards. You will help both wholesale and retail clients, answer questions about products, and recommend solutions tailored to needs.

Responsibilities include processing transactions, stocking displays, tinting products, and maintaining product knowledge to meet store sales goals. This full-time role emphasizes customer satisfaction and reliable service.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Remain knowledgeable on products and discuss available options.

Skills

Customer service

Sales

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Tools

Tinting equipment

Cash register

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist store customers and maintain high service standards. You will help both wholesale and retail clients, answer questions about products, and recommend solutions tailored to needs.

Responsibilities include processing transactions, stocking displays, tinting products, and maintaining product knowledge to meet store sales goals. This full-time role emphasizes customer satisfaction and reliable service.