Bilingual Optometric Technician

Lifedoc Health; Memphis (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off (PTO) and Holidays

Life and Disability Insurance

Employee Assistance Program (EAP)

Job summary

Lifedoc Health in Memphis, TN is seeking a Medical Assistant/Optometry Tech to join our patient-centered team. You will provide outstanding service, enter data into EMR, and assist physicians during examinations and tests.

The role includes administering dilation drops, performing vision tests, and helping patients select frames and contact lenses while ensuring accurate records and insurance processing. Bilingual English/Spanish is highly preferred.

Qualifications

• High School diploma or GED required; higher education preferred.
• Optometry certification preferred.
• 3–5 years of Medical Assistant or Optometry tech/assistant experience.

Responsibilities

• Provide excellent patient service and assist with daily clinic operations.
• Enter patient data into EMR and relay information to the physician.
• Administer dilation drops and perform eye tests (VA, glaucoma, OCT, fundus, refraction).
• Assist with frame selection, contact lenses, and prescription fitting.
• Manage prescriptions, patient records, and insurance details.
• Educate patients on glasses and contact lens care.
• Ensure compliance with ophthalmic protocols and triage when needed.
• Identify patients overdue for optometric services and engage them.

Skills

Bilingual: English/Spanish

Excellent communication

Interpersonal skills

Organizational skills

Education

Medical assistant diploma

Tools

EMR system

Job description

Lifedoc Health is more than just a clinic — we are a movement dedicated to empowering our community through accessible, patient-centered care, education, and groundbreaking research. We serve diverse populations with a focus on lasting wellness, not just treating symptoms. Come be part of something bigger!

What You'll Do

• Provide great customer service to our patients
• Gather and input all necessary patient data into EMR system and relay all important data to the Physician
• Administer dilation drops when appropriate and/or perform necessary testing, including but not limited to visual acuity, glaucoma tests, OCT’s, fundus, refraction, measurements of the ocular area, and etc.
• Focuses on the sale of the appropriate inventory to assist patient with quality eye care Adjusting and fitting frames, as well as contact lenses, according to the prescriptions and patient specifications, as well as to suit the patients face
• Keep inventory on frames and contact lenses to ensure product variety and patient satisfaction
• Educate customers on how to wear and maintain glasses and contact lenses
• Perform administrative duties, such as manage prescriptions, patient records, and insurance
• Comply with medical and ophthalmic protocols
• May triage and discharge patients when needed
• Provide patient education and care plan
• Identify and engage patients who are overdue for optometric services
• All other duties that may be necessary to deliver quality care to our patients

What We’re Looking For

• High School diploma or GED required, higher level of education preferred
• Bilingual (Fluent in English and Spanish) Preferred
• Optometry Certification Preferred
• 3 to 5 years of experience as a Medical Assistant or Optometry Tech/Assistant experience
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Health Savings Account (HSA)
• Life and Disability Insurance
• Employee Assistance Program (EAP)

At Lifedoc, you're not just joining a workplace — you’re joining a mission. Here, your work directly transforms lives and helps reshape the future of healthcare. We invest in your professional growth while supporting your passion for community impact.

Job Type

Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience

• optometric assistance: 1 year (Preferred)

Language

• Spanish (Preferred)

License/Certification

• medical assistant diploma (Preferred)

Ability to Commute

• Memphis, TN 38115 (Preferred)

Work Location

In person