Bilingual Optical Sales Associate

National Vision, Inc.; Spokane (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will assist customers in selecting eyewear, dispense glasses and lenses, and help maintain accurate records. The role requires strong customer service, bilingual English/Spanish abilities, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Fluent in reading & speaking both English & Spanish.
• Skilled at multi-tasking in a fast-paced environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.

Skills

Customer service

Retail experience

Bilingual English/Spanish

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will assist customers in selecting eyewear, dispense glasses and lenses, and help maintain accurate records. The role requires strong customer service, bilingual English/Spanish abilities, and the ability to multitask in a fast-paced environment.