Bilingual Onsite Manager

EmployBridge; McCook (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off and holidays

Incentive programs

Job summary

EmployBridge is seeking a Bilingual Onsite Manager in McCook, IL to supervise staff and ensure high-quality service delivery. The role emphasizes strong client relations, incident handling, and reporting, with a focus on effective communication in both Spanish and English.

The ideal candidate has HR and data management experience, can lead diverse teams, and maintain accurate timekeeping and payroll processes. This position is onsite with competitive benefits and opportunities for growth.

Qualifications

• Fluent in Spanish and English to coordinate with diverse client teams.
• Experience in a customer service role with multi-level client communication.
• Proven HR and data management experience in a fast-paced setting.

Responsibilities

• Oversee day-to-day supervision to ensure timely, accurate service delivery.
• Coach, conduct performance reviews, and manage employee relations at the site.
• Coordinate recruitment, onboarding, and payroll/invoicing accuracy.
• Provide reports on productivity, headcount, and attendance to the client.
• Serve as liaison between branch and client and deliver superior customer service.

Skills

Bilingual Spanish/English

Microsoft Office

Data management tools

Tools

Microsoft Office

Data management tools

Job description

Bilingual Onsite Manager- McCook, IL

*** FLUENT IN SPANISH & ENGLISH ***

If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! We are seeking a driven Staff Performance Manager to join our team for an immediate opening in McCook, IL!

Role Summary :

The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Your Opportunity:

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs


• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment


• Maintain timekeeping system and ensure payroll/invoicing is accurate


• Provide productivity, headcount, attendance, and other reports at the client's request


• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews


• Conduct onsite orientation, safety training


• Facilitate the initial treatment and reporting of workers' compensation incidents


• Participate in scheduled service reviews at the client site


• Act as the liaison between the branch office and the client


• Deliver superior customer service and develop relationships with supervisors and associates


• Other duties as assigned

Your attributes:

• Experience in a customer service role responsible for multi-level client communication


• HR and data management experience


• Demonstrable success managing a team or process


• Familiarity with a heavy process-oriented environment


• Able to lead, organize and build effective and diverse teams


• Must have seasoned critical thinking and problem-solving skills


• Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis


• Ability to communicate professionally and effectively across all platforms


• Able to listen and respond to information effectively and influence decision makers

The anticipated annual base salary for this position is $55,000 to $65,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

• EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The Employbridge Story

As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.