Bilingual Medical Screener - Reception Technician (Customer Service)

Scorpion Therapeutics; Lafayette (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Scorpion Therapeutics seeks a Donor Services Associate for a plasma donation center. You will manage donor registration, conduct health history assessments, and provide donor education to ensure safe plasma collection. The role requires accurate record-keeping and strict adherence to health and safety standards.

You will perform screenings, support donor transfers, and ensure compliance with SOPs and OSHA guidelines while delivering excellent customer service to diverse donor populations.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 months of clerical or customer service experience, preferably in healthcare.
• Basic math skills required.

Responsibilities

• Conduct health history assessments and donor health checks.
• Perform health screenings (blood pressure, pulse, temperature, finger stick tests).
• Educate donors on plasma products and procedures.
• Maintain accurate electronic records of donations.
• Assist with donor transfers and coordination.
• Ensure compliance with SOPs, HSE and OSHA policies.

Skills

Customer service

Healthcare experience

Education

High school diploma or equivalent

Job description

Role

Donor Services Associate at a plasma donation center, responsible for donor registration, screening, and education.

Objectives

ensure donor suitability, facilitate plasma collection, and provide customer service.

Responsibilities

• conduct health history assessments
• perform health screenings (blood pressure, pulse, temperature, finger stick tests)
• educate donors on plasma products and procedures
• maintain accurate electronic records
• assist with donor transfers
• ensure compliance with SOPs, HSE, and OSHA policies

Qualifications

high school diploma or equivalent; minimum 3 months in clerical or customer service roles, preferably in healthcare; basic math skills.

Preferred skills

bilingual abilities to support diverse donor populations.

High-value specifics

role focuses on blood/plasma donation, involves direct donor interaction, and requires adherence to health and safety standards. May involve cross-training and supporting hyperimmune programs.

Location & travel

Location and travel details are not specified.