Bilingual Medical Front Desk Specialist

Los Angeles Center for Ear, Nose, Throat and Allergy; Glendale (CA); On-site; USD 24,796 - 27,552; Full time

Job summary

Los Angeles Center for Ear, Nose, Throat and Allergy in Glendale, CA is seeking a Medical Receptionist to be the friendly first contact for patients. You will greet visitors, verify insurance, schedule appointments, enter data into the EMR, and help maintain an organized front desk.

The ideal candidate has 1–2 years of front desk or switchboard experience in a medical setting, strong communication and typing skills, and the ability to work across LA clinics.

Qualifications

• HS Diploma or GED required.
• 1–2 years switchboard experience.
• 1 year front desk/patient experience in a medical setting.
• Bilingual English & Armenian preferred.
• Must travel to LA-based clinics as needed.

Responsibilities

• Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries.
• Verifies insurance/eligibility information and ensures forms are signed and dated.
• Verifies patient demographics and insurance information when scheduling appointments.
• Optimizes patient satisfaction and physician time by notifying back office staff when patients arrive.

Skills

Communication skills

Organizational skills

Interpersonal skills

Decision making

Typing speed 40 wpm

Education

HS Diploma or GED

Tools

PBX/Switchboard

EMR software

Job description

Los Angeles Center for Ear, Nose, Throat and Allergy in Glendale, CA is seeking a Medical Receptionist to be the friendly first contact for patients. You will greet visitors, verify insurance, schedule appointments, enter data into the EMR, and help maintain an organized front desk.

The ideal candidate has 1–2 years of front desk or switchboard experience in a medical setting, strong communication and typing skills, and the ability to work across LA clinics.