Bilingual Medical Clerk

Archdiocese of San Antonio Careers; San Antonio (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

St. PJ's Children’s Home is seeking a Medical Clerk to assist with medical services provided to Unaccompanied Alien Children (UAC).

The role emphasizes using professional judgment to support medical safety and well-being, working with the Lead Medical Coordinator and Medical Coordinator to meet agency standards and ORR policy. The position requires completing complex records, ensuring timely documentation in the UAC Portal, and collaborating on health education, medication oversight, and crisis

Qualifications

• Minimum High School Diploma or equivalent.
• Minimum one year experience in the medical field; child welfare preferred.
• Medical training/education, program certification or registry required.
• Reliable transportation; valid driver license and vehicle insurance.
• Must be able to show immunity to vaccine-preventable diseases if working with unaccompanied children.

Responsibilities

• Compiling, preparing, submitting and maintaining accurate records, files, forms and statistics per agency policy.
• Ensuring medical services are documented in the UAC Portal within required timeframes.
• Completing and submitting reports within required timeframes.
• Providing health education and training for staff and UAC.
• Maintaining medical supply inventories and medication inventories.
• Overseeing medication administration including counts, labeling accuracy and reporting errors.
• Maintaining safety and well-being of children, including crisis management when necessary.

Skills

Microsoft Windows

Analytical skills

Organizational skills

Written & verbal communication

Bilingual English/Spanish

Education

High school diploma

Tools

Online database systems

Job description

Description

The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time.

Summary

Under the general direction of the Lead Medical Coordinator, the Medical Clerk assists with the coordination and implementation of medical services provided to UAC. The Medical Clerk uses sound medical and professional judgment and best practices to support the medical safety and well‑being of UAC. The Medical Clerk works collaboratively with Lead Medical Coordinator and Medical Coordinator to ensure the medical, dental, mental health and physical needs of UAC are met in accordance with agency policy, TDFPS Minimum Standards, and ORR Policy.

Description

The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time.

Summary

Under the general direction of the Lead Medical Coordinator, the Medical Clerk assists with the coordination and implementation of medical services provided to UAC. The Medical Clerk uses sound medical and professional judgment and best practices to support the medical safety and well‑being of UAC. The Medical Clerk works collaboratively with Lead Medical Coordinator and Medical Coordinator to ensure the medical, dental, mental health and physical needs of UAC are met in accordance with agency policy, TDFPS Minimum Standards, and ORR Policy.

Position Responsibilities

• *Compiling, preparing, submitting and maintaining accurate records, files, forms, statistics and additional information in accordance with agency policy, DFPS Minimum Standards and ORR Policy;
• *Ensuring medical services are completed and documented in the UAC Portal within required timeframes and in accordance with agency DFPS Minimum Standards and ORR Policy;
• Completing and submitting reports within required timeframes;
• *Providing health education and training for staff and UAC;
• Assisting with the maintenance of medical supply, prescription medication, and over‑the‑counter medication inventories;
• *Providing oversight and monitoring of medication administration to UAC including, medication counts, label accuracy, and reporting of medication errors;*
• *Maintaining the safety and well‑being of children through supervision, adherence to program policies, and appropriate interventions. This may include the use of approved crisis management techniques, such as physical containment, when necessary to protect the child or others from harm.
• Deliver client services and all daily interactions within the Sanctuary Model framework
• Scheduling accompanying and/or providing transportation to medical appointments when needed;
• Ensuring medical services are provided in a manner that promotes best practices and facilitates the optimum delivery of quality trauma informed care to UAC;
• Completing other assigned duties in absence of the Medical Clerk or Lead Medical Care Coordinator;
• Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees;
• Attending administrative staff meetings, staff retreats, and other team building activities as scheduled;
• Demonstrating knowledge and sensitivity of cultural norms, values and heritage;
• Assuming ON-CALL duties after regular business hours, including nights, weekends and holidays;
• Must be sensitive to the service population’s cultural and socioeconomic characteristics;
• Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well‑being of self, others;
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors’ names and gifts, internal and external investigations or results of any investigations, and financial information;
• Adherence to the Code of Conduct and the Faith and Morals Policy is mandatory;
• Every employee is required to take a solution‑oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization
• Attendance and successful completion of a 10‑day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency;
• Other duties as assigned by Program Director.

Competencies-

Competency Description

Adaptability Ability to adjust to changing conditions and remain committed to excellence.

Communication Ability to effectively share information and ideas of various degree of difficulty and sensitivity through different means of communication and to diverse audiences. (Verbal and/or written)

Critical Thinking Ability to actively and skillfully process and generate information and belief using a set of core skills – analysis, evaluation, inference, deductive reasoning, and inductive reasoning.

Customer Service Ability to be attentive to the needs of internal and external customers and being able to find resolution within the parameters of set standards and messaging in a positive manner.

Teamwork Ability to listen and respond constructively with others fostering collaboration and team success.

Requirements

Minimum Qualifications

• Education
• Minimum High School Diploma or equivalent.
• Experience
• Minimum one-year employment experience in the medical field;
• Experience in the child welfare field preferred.
• License and Credentials
• Medical training/education, program certification or registry required;
• Reliable transportation;
• Valid driver license;
• Valid vehicle insurance.

Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children;

• Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases
• DTaP or TDap: Complete primary vaccination series. If primary vaccination series completed in childhood, one DTaP dose in adulthood.
• Influenza: one dose annually during flu season.

Minimum Knowledge And Skills

• Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of online database systems, managing files and records, designing forms and other office procedures and terminology;
• Strong analytical and organization skills and abilities;
• Must be able to read and interpret policy, procedures and standards;
• Must be detail oriented, organized, self‑motivated, work well independently and on a team;
• Must have good written and verbal skills;
• Must have good critical thinking and problem solving skills;
• Must be able to remain calm and composed in crisis situations;
• *Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.

Travel Requirements

Travel requirements for the position includes 0% local and 0% overnight.

Physical Requirements

The position requires the following physical demands in the frequency noted.

C = Constantly (2/3 or more of the time) O = Occasionally (Up to 1/3 of the time)

F = Frequently (From 1/3 to 2/3 of the time) R = Rarely (less than on hour per week)

Physical Demands Frequency

• Lifting up to 10 pounds F
• Reach above shoulder height F
• Sitting F
• Reach below shoulder height F
• Walking F
• Driving F
• Running O
• Stooping F
• Standing F
• Pushing F
• Bending waist (forward or sideways) F
• Pulling F
• Balancing F
• Talking F
• Squatting F
• Hearing F
• Climbing F
• Crawling O
• Repetitive motions F

Other

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

St. PJ’s Children’s Home is an Equal Opportunity Employer.