Bilingual Medical Assistant

CenterWell Certified Healthcare Corp.; United States; On-site; USD 43,000 - 56,000; Full time

Job summary

CenterWell Certified Healthcare Corp. is hiring a Medical Assistant to support physicians and providers with clinical and administrative tasks in a patient-centered primary care setting.

The role emphasizes vital signs, patient preparation, documentation in the EHR, and collaboration with the care team, with bilingual English/Spanish requirements and TB screening as part of the program.

Qualifications

• Completion of Medical Assistant training program, or MA certification/registration, or 3+ years MA experience (subject to policy).

Responsibilities

• Prepare patients for exams, obtain vital signs, review histories, assist with examinations and procedures.
• Perform phlebotomy, specimen collection, dermal testing, and vaccine administration as permitted by state law and policy.
• Document patient information accurately in the EHR.
• Coordinate visits, referrals, and follow-up with care team.
• Support preventive screenings and chronic disease management initiatives.
• Maintain exam rooms, sterilize equipment, and manage supplies following infection control procedures.
• Provide compassionate, culturally responsive patient interactions and education.
• Organize daily clinical and administrative tasks to support patient flow.
• Adhere to confidentiality and clinical protocols; escalate concerns to licensed staff.
• Contribute to team collaboration and continuous workflow improvement.

Skills

Vital signs

Patient preparation

Documentation

Bilingual English/Spanish

Communication

Prioritization

Education

CMA/RMA or national MA credential

Job description

Become a part of our caring community

The Medical Assistant is an essential member of the CenterWell Primary Care team, supporting physicians and advanced practice providers in delivering high-quality, patient-centered care. This position combines clinical and administrative responsibilities to promote efficient clinic operations, positive patient experiences, and improved health outcomes.

The Medical Assistant performs a range of clinical support activities, coordinates patient care tasks, and contributes to preventive health and chronic disease management initiatives. The role requires demonstrated proficiency in core clinical responsibilities, effective communication, and the ability to prioritize assigned work with limited direction while following established clinical protocols and safety standards.

Use your skills to make an impact

As a Medical Assistant, you will:

• Prepare patients for examinations; obtain vital signs; review and update medical histories; discuss symptoms; and assist providers with examinations and procedures.
• Perform phlebotomy, specimen collection, diagnostic screenings, medication or vaccine administration, and other authorized clinical tasks only when permitted by state law, organizational policy, provider delegation, training, and verified competency.
• Accurately document patient information and clinical activities in the electronic health record (EHR).
• Collaborate with physicians, advanced practice providers, and other care team members to coordinate patient visits, referrals, follow-up activities, and communication.
• Support preventive screenings, chronic condition management, care gap identification, and quality improvement initiatives within the assigned role.
• Prepare and maintain examination rooms; clean and sterilize equipment; manage supplies; and follow infection prevention and safety procedures.
• Deliver compassionate, professional, culturally responsive patient interactions and reinforce provider-directed education within authorized scope.
• Organize and prioritize daily clinical and administrative assignments to support patient flow and clinic operations.
• Follow confidentiality requirements, documented clinical protocols, and applicable regulations; communicate patient concerns promptly to licensed clinical staff.
• Contribute to team collaboration and continuous workflow improvement.

Required Qualifications

• Meet at least one pathway: (a) successful completion of a Medical Assistant training program; (b) current Medical Assistant certification/registration; OR (c) at least three years of relevant hands‑on Medical Assistant experience, subject to company approval and applicable law.
• Ability to demonstrate fundamental clinical skills, including vital signs, patient preparation, and accurate documentation, within applicable scope.
• Effective communication, interpersonal, organizational, and prioritization skills; ability to follow clinical instructions and work with limited day‑to‑day direction.
• This role is patient facing and is part of the company’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Bilingual English/Spanish proficiency; company language assessment will be required before hire.

Preferred Qualifications

• Current CMA, RMA, or other nationally recognized Medical Assistant credential.
• Two or more years of Medical Assistant experience in primary care, family medicine, internal medicine, or another outpatient setting.
• Current CPR certification from the American Heart Association or another approved certifying organization.
• Experience in phlebotomy, specimen collection, point‑of‑care testing, and medication/vaccine administration.
• Experience supporting older adults, Medicare beneficiaries, or people managing chronic conditions.
• Familiarity with value‑based care, HEDIS measures, preventive screening, closing care gaps, and patient experience measures (CAHPS/HOS).
• Experience with EHR systems, medical terminology, and CPT/ICD coding.

Additional Information

Work environment: Onsite, patient‑facing position in Orange City, FL with work hours being Monday – Friday 8:00 AM to 5:00 PM. Hours are subject to change based on business needs.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$43,000 - $56,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value‑based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients’ well‑being.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.