Bilingual Medical Appointment Coordinator – Spanish

Prosser Memorial Health; Prosser (WA); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Retirement plan with employer contrib.

Incentive program up to 5%

Job summary

Prosser Memorial Health in Washington is seeking a Front Desk/Appointment Scheduler. This full-time role handles all incoming appointment calls, schedules visits, communicates with patients and providers, and updates EPIC records while upholding HIPAA privacy.

Requirements include a high school diploma, bilingual Spanish, and excellent customer service. Perks include health, dental and vision benefits, retirement plan, and an incentive program up to 5%.

Qualifications

• High school diploma or GED.
• Bilingual; Spanish speaking required.
• Excellent customer service skills.
• Ability to communicate professionally with diverse backgrounds.
• Preferred: six months medical clerk/receptionist experience; medical terminology background.

Responsibilities

• Handle all incoming appointment calls and scheduling for PMH clinics.
• Coordinate communications between patients and providers; obtain billing information and verify payer eligibility.
• Enter and verify information in EPIC; run estimates as needed; maintain EPIC chart data.
• Ensure HIPAA privacy compliance; may validate authorizations on referrals.

Skills

Bilingual: Spanish

Customer service

Communication

HIPAA compliance

Education

High school diploma or GED

Tools

EPIC EMR

Job description

Prosser Memorial Health in Washington is seeking a Front Desk/Appointment Scheduler. This full-time role handles all incoming appointment calls, schedules visits, communicates with patients and providers, and updates EPIC records while upholding HIPAA privacy.

Requirements include a high school diploma, bilingual Spanish, and excellent customer service. Perks include health, dental and vision benefits, retirement plan, and an incentive program up to 5%.