Bilingual Loan Specialist (Spanish) — Fast, Friendly Financing

Jobtome; Manchester Township (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. Our team thrives in a competitive atmosphere where hard work and dedication directly influence success, with rewarding professional development and advancement opportunities.

In this role, you will manage the loan process, including collections, while staying compliant with applicable laws.

Qualifications

• High School Diploma or GED.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual - Spanish.

Responsibilities

• Multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. Our team thrives in a competitive atmosphere where hard work and dedication directly influence success, with rewarding professional development and advancement opportunities.

In this role, you will manage the loan process, including collections, while staying compliant with applicable laws.